Integrations and automations that connect the AI receptionist to the tools you already use

What are AI receptionist integrations and automations?

AI receptionist integrations are the connections between the receptionist and the other software a business runs on: its calendar, CRM, team chat, spreadsheets, email marketing, online store and messaging platforms. They let the AI act on real data (open appointment times, order status) and push what it learns (new leads, booked appointments) into the tools the team already uses. Automations are the follow-up messages the system sends on its own, such as appointment reminders and review requests. Frontivo.io includes both, set up from the dashboard with no code, plus a REST API for developers.

How integrations and automations work in Frontivo.io

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   Connect your calendar: the built-in calendar, Google Calendar or Outlook Calendar. The sync is two-way, so bookings, reschedules and cancellations show on both sides and busy times are respected.

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   Or keep the booking tool you already use: save your Calendly, Cal.com, Acuity, Square Appointments, Fresha, Vagaro, Mindbody, Jane, Cliniko, Principle Dental, ZenMaid or OpenTable link and the AI shares it, instead of booking in Frontivo.io or as well. It can also share a payment or deposit link (Stripe, PayPal, Square, Wise, GCash and others) and your review link, and never takes card details in chat.

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   Connect your messaging channels: Instagram DM and Facebook Messenger through your Facebook Page and WhatsApp on a Frontivo.io number or your own (all on Growth, or on WhatsApp Only, Instagram Only or Messenger Only), your phone line, which runs on a Twilio-backed local number in your country where available, and your business email, which you forward to your AI's own address.

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   Add the chat widget to your website with step-by-step guides for WordPress, Wix, Squarespace, Shopify, Webflow, GoDaddy, Framer, Google Sites, Square Online, Weebly, Duda, HubSpot or plain HTML.

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   On every plan, get team alerts in Slack, Microsoft Teams, Google Chat, Discord or Telegram for new leads, bookings, cancellations and conversations that need a person, and keep a live Google Sheet of every lead and booking.

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   On Growth, connect HubSpot, Pipedrive or GoHighLevel. Leads the AI captures are synced to your CRM with their details, and new leads who leave an email can be added to a Mailchimp audience or Klaviyo list.

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   On Growth, send signed events to Zapier, Make, n8n or your own systems, and on to thousands of apps such as Jobber, QuickBooks or Salesforce. Developers can use the REST API with an API key to read leads and bookings, add leads and subscribe to events.

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   For online stores, connect Shopify or WooCommerce in read-only mode. The AI looks up order status and tracking once the customer gives their order number and the email or phone on the order.

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   Turn on automations: appointment reminders (every plan that answers calls), and review requests and follow-up texts to leads (Growth), each sent from your Frontivo.io number.

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    Missed-call text-back is on for every plan with the phone channel: if a call can't be answered, the caller gets a text right away.

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    Watch everything in the unified inbox and, on Growth, in the analytics dashboard with CSV export.