For roofers

AI Receptionist for Roofers

Frontivo is a 24/7 AI receptionist and answering service for roofing companies. It answers every call, chat and text — even during a post-storm surge — qualifies leak, replacement and insurance-claim leads, collects photos by text, and books roof inspections on your calendar. Phone answering starts at $299/month on the Growth plan, with a 5-day free trial.

5-day free trial · No credit card · Keep your number

Sample call Answered in seconds

We had a big hailstorm last night. I think my roof is damaged.

Sorry to hear that. Is any water coming inside the house right now?

No, but there are dents on the gutters and shingles in the yard.

Thanks. Do you own the home, and do you know roughly how old the roof is and what material it is?

What can an AI receptionist do for a roofing company?

  • Storm-surge answering

    Answers every call at once after a storm, so no lead hears a busy signal.

  • Active-leak triage

    Identifies active leaks and interior water, books emergency tarping if you offer it, and alerts your crew lead.

  • Lead qualification

    Collects roof age, material (asphalt, metal, tile, flat), stories, visible damage and whether the caller owns the home.

  • Insurance-claim questions

    Explains your process for insurance claims in your own words and asks whether a claim has been filed and who the carrier is — without giving insurance advice.

  • Damage details up front

    Records what the homeowner can see — missing shingles, dented gutters, interior stains — so the inspector arrives prepared.

  • Inspection booking

    Books free inspections by area to keep estimators' routes efficient.

  • Commercial roofing

    Captures building type, roof size and property-manager contacts for commercial bids.

Why roofers lose storm leads

After a hailstorm or high winds, hundreds of homeowners call roofers in the same 48 hours. The companies that answer, qualify quickly and put an inspection on the calendar win the work — often thousands of dollars per roof. Crews are on roofs, estimators are out on inspections, and the office cannot answer every line. Leads that reach voicemail rarely call back.

How does Frontivo handle a hail-damage call after a storm?

A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.

  1. Caller

    We had a big hailstorm last night. I think my roof is damaged.

  2. Frontivo AI

    Sorry to hear that. Is any water coming inside the house right now?

  3. Caller

    No, but there are dents on the gutters and shingles in the yard.

  4. Frontivo AI

    Thanks. Do you own the home, and do you know roughly how old the roof is and what material it is?

  5. Caller

    We own it. It's asphalt, about 12 years old.

  6. Frontivo AI

    Got it. Have you contacted your insurance company yet?

  7. Caller

    Not yet.

  8. Frontivo AI

    No problem — our inspector will document the damage so you have it for your claim. Our inspections are free. I have Wednesday at 9:00 AM Central or 1:30 PM Central. Which is better?

  9. Caller

    1:30.

  10. Frontivo AI

    Booked for Wednesday at 1:30 PM Central. I'm texting you a confirmation now.

How do you set up an AI receptionist for a roofing company?

  1. 1

    Tell Frontivo about your roofing company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.

  2. 2

    Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.

  3. 3

    Forward your business line (or get a new number) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

  • Free roof inspections
  • Storm and hail damage
  • Leak repair
  • Emergency tarping
  • Roof replacement (asphalt, metal, tile)
  • Gutter installation and repair
  • Insurance claim assistance (process only)
  • Commercial and flat roofing

Works with the tools you already use

  • Your business phone number. Forward your existing line, or get a new number.
  • Google Calendar. Books real open slots, so nothing is ever double-booked.
  • Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
  • Signed webhooks. Send every new lead and booking to the other software your roofing company runs on.

What are missed calls costing your roofing company?

Adjust the sliders to your own numbers.

20
25%
$12,000

Estimated revenue lost to missed calls

$259,800/month

An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.

Stop losing these calls

Frontivo vs voicemail vs an answering service for roofers

OptionCostHoursBooks on your calendarKnows your urgent callsChannels
VoicemailFree24/7Phone only
Human answering servicePer call or per minute24/7Phone only
In-house receptionistFull-time salaryBusiness hoursOne call at a time
FrontivoFlat monthly plan24/7Phone, chat, SMS & social

For roofers the key difference is surge capacity: after a storm Frontivo answers every call simultaneously, while a front desk or answering service queues callers — who then call someone else.

How much does a roofing answering service cost with Frontivo?

Most roofing companies choose Growth ($299/month) with 500 AI minutes. Companies that canvass storm areas or run several crews typically need Pro ($599/month, 2,000 AI minutes) for surge volume. All plans include a 5-day free trial.

Compare all plans

AI receptionist for roofers: FAQ

Yes. It answers many calls at the same time, so no caller hears a busy signal. Storm-heavy companies usually choose the Pro plan for its larger minute allowance.

No. It explains your company's claim process in your own words and collects claim details, but never advises on coverage.

Frontivo records the damage the homeowner describes so your inspector arrives prepared; photos are taken during the inspection.

Yes. You can set areas or days for each estimator so inspections are grouped efficiently.

Yes. It asks whether water is entering the home and routes active leaks to your emergency process.

Yes. It asks about ownership, roof age and material before booking.

About 15 minutes for most businesses.

Stop missing roofers calls tonight.

Set up your AI receptionist in about 15 minutes — no credit card required.

5-day free trial · No credit card · Live in about 15 minutes