Can Frontivo.io handle call spikes after a storm?

Yes. It answers many calls at the same time, so callers are not stuck on a busy signal, within your plan allowance. Storm-heavy companies can turn on extra usage for busy weeks, or talk to us about a custom plan for 1,500+ minutes a month.

Does the AI give insurance advice?

No. It explains your company's claim process in your own words and collects claim details, but never advises on coverage.

Does the inspector get the details before the visit?

Yes. Frontivo.io notes the damage the homeowner describes, like missing shingles, dented gutters or interior stains, so your inspector arrives prepared.

Can it book inspections by area?

Yes. You choose which days and times are bookable and can tell Frontivo.io which areas to group on which days, so inspections stay efficient.

Can it tell an active leak from a routine inquiry?

Yes. It asks whether water is entering the home, then flags active leaks as urgent and alerts your team right away (live transfer is on every phone plan).

Does it qualify whether the caller owns the home?

Yes. It asks about ownership, roof age and material before booking.

How long does setup take?

Website chat can be live in about 15 minutes for most businesses. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).

How much does an AI answering service for roofers cost per month?

For a roofing company, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.

Does it text back missed calls?

Yes. If someone calling your roofing company hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.

Can it transfer an urgent call to me live?

Yes. When a caller to your roofing company asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Does Frontivo.io work for roofers outside the US?

Yes. Frontivo.io serves roofers in almost every country (the few we don't serve are listed on the countries page). Website chat and email work everywhere; for calls and texts you get a local number in 40+ countries (some with a monthly local-number fee shown before setup) or a US number in any other country we serve. WhatsApp is coming soon. The country-by-country table is at countries.

For roofers

Roofing Answering Service & AI Receptionist

Frontivo.io is a 24/7 AI receptionist and answering service for roofing companies. It answers calls, chats and texts — even during a post-storm surge — qualifies leak, replacement and insurance-claim leads, notes the damage callers describe, and books roof inspections on your calendar. Phone answering starts at $99/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.

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14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What roofers say

Answered in seconds

We had a big hailstorm last night. I think my roof is damaged.

Sorry to hear that. Is any water coming inside the house right now?

No, but there are dents on the gutters and shingles in the yard.

Thanks. Do you own the home, and do you know roughly how old the roof is and what material it is?

What can an AI receptionist do for a roofing company?

Storm-surge answering
Answers many calls at once after a storm, so callers are not stuck on a busy signal, within your plan allowance.
Active-leak triage
Identifies active leaks and interior water, books emergency tarping if you offer it, and alerts your team right away.
Lead qualification
Collects roof age, material (asphalt, metal, tile, flat), stories, visible damage and whether the caller owns the home.
Insurance-claim questions
Explains your process for insurance claims in your own words and asks whether a claim has been filed and who the carrier is — without giving insurance advice.
Damage details up front
Notes what the homeowner can see — missing shingles, dented gutters, interior stains — so the inspector arrives prepared.
Inspection booking
Books free inspections into the days and times you set, so you can group them by area and keep estimators' routes efficient.
Commercial roofing
Captures building type, roof size and property-manager contacts for commercial bids.

Real clients

What roofers say about Frontivo.io

“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”

Feel Secure

Posted on Trustpilot

Read all reviews

Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.

Why roofers lose storm leads

After a hailstorm or high winds, many homeowners call roofers at once. The companies that answer, qualify quickly and put an inspection on the calendar win the work — often thousands of dollars per roof. Crews are on roofs, estimators are out on inspections, and the office cannot answer every line. A lead that reaches voicemail may call the next roofer instead.

How does Frontivo.io handle a hail-damage call after a storm?

Prices and names are examples — Frontivo.io only quotes the prices and details you give it.

Caller
We had a big hailstorm last night. I think my roof is damaged.
AI receptionist
Sorry to hear that. Is any water coming inside the house right now?
Caller
No, but there are dents on the gutters and shingles in the yard.
AI receptionist
Thanks. Do you own the home, and do you know roughly how old the roof is and what material it is?
Caller
We own it. It's asphalt, about 12 years old.
AI receptionist
Got it. Have you contacted your insurance company yet?
Caller
Not yet.
AI receptionist
No problem — our inspector will document the damage so you have it for your claim. Our inspections are free. I have Wednesday at 9:00 AM Central or 1:30 PM Central. Which is better?
Caller
1:30.
AI receptionist
Great. What name and email should I put the inspection under?
Caller
Neil Becker, neil.becker@example.com.
AI receptionist
Booked for Wednesday at 1:30 PM Central. I'm sending you a confirmation now.

How do you set up an AI receptionist for a roofing company?

1
Tell Frontivo.io about your roofing company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
3
Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

Free roof inspections
Storm and hail damage
Leak repair
Emergency tarping
Roof replacement (asphalt, metal, tile)
Gutter installation and repair
Insurance claim assistance (process only)
Commercial and flat roofing

Works with the tools you already use

Your business phone number. Forward your existing line, or get a new number.
Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
Zapier, webhooks and API. Send every new lead and booking to the other software your roofing company runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.

What are missed calls costing your roofing company?

Adjust the sliders to your own numbers.

Missed calls per week20

Callers who would have booked25%

Average job value$12,000

Estimated extra revenue if those callers book

$259,800/month

Phone Only plan: -$199
Net per month: $259,601

Pays for itself after 1 job a month.

An estimate from your own numbers, not a promise. Prices in US dollars.

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Frontivo.io vs voicemail vs an answering service for roofers

Voicemail
Cost
Free
Hours
24/7
Books on your calendar
No
Knows your urgent calls
No
Channels
Phone only
Human answering service (Ruby, Smith.ai)
Cost
Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
Hours
24/7
Books on your calendar
Often (Calendly or Google Calendar)
Knows your urgent calls
Follows your script
Channels
Phone; live chat or texts with some providers
In-house receptionist
Cost
About $4,500/mo in the US (median pay $38,010/yr plus benefits)
Hours
Business hours
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
One call at a time
Frontivo.io
Cost
From $99/mo for phone; $299/mo for phone, chat and text; usage included
Hours
24/7
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Swipe the table sideways to see every column →

Option	Cost	Hours	Books on your calendar	Knows your urgent calls	Channels
Voicemail	Free	24/7			Phone only
Human answering service (Ruby, Smith.ai)	Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls	24/7	Often (Calendly or Google Calendar)	Follows your script	Phone; live chat or texts with some providers
In-house receptionist	About $4,500/mo in the US (median pay $38,010/yr plus benefits)	Business hours			One call at a time
Frontivo.io	From $99/mo for phone; $299/mo for phone, chat and text; usage included	24/7			Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.

For roofers the key difference is surge capacity: after a storm Frontivo.io answers many calls at once, while a front desk or answering service can leave callers in a queue, and they may call someone else.

How much does a roofing answering service cost with Frontivo.io?

Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your on-call number, missed-call text-back and appointment reminders. Roofers who also want website chat and texting choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Other single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.

Compare all plans

FAQ

Roofers: FAQ

Straight answers about how Frontivo.io works for roofers.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

Yes. It answers many calls at the same time, so callers are not stuck on a busy signal, within your plan allowance. Storm-heavy companies can turn on extra usage for busy weeks, or talk to us about a custom plan for 1,500+ minutes a month.
Website chat can be live in about 15 minutes for most businesses. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).
For a roofing company, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.
Yes. If someone calling your roofing company hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.
Yes. When a caller to your roofing company asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

Keep exploring

Related industries

All industries

The features behind it

All features

Guides for roofers

Your AI receptionist is ready

Answer calls 24/7.

Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.

Start free trial Try the live demo

14-day free trial
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Cancel anytime

Several locations, a team, or a custom setup? Talk to sales

Roofing Answering Service & AI Receptionist

What can an AI receptionist do for a roofing company?

What roofers say about Frontivo.io

Why roofers lose storm leads

How does Frontivo.io handle a hail-damage call after a storm?

How do you set up an AI receptionist for a roofing company?

Works with the tools you already use

What are missed calls costing your roofing company?

Frontivo.io vs voicemail vs an answering service for roofers

How much does a roofing answering service cost with Frontivo.io?

Roofers: FAQ

01Can Frontivo.io handle call spikes after a storm?

02Does the AI give insurance advice?

03Does the inspector get the details before the visit?

04Can it book inspections by area?

05Can it tell an active leak from a routine inquiry?

06Does it qualify whether the caller owns the home?

07How long does setup take?

08How much does an AI answering service for roofers cost per month?

09Does it text back missed calls?

10Can it transfer an urgent call to me live?

11Does Frontivo.io work for roofers outside the US?

Keep exploring

Related industries

The features behind it

Guides for roofers

Answer calls 24/7.