AI Receptionist for Plumbers
Frontivo is a 24/7 AI receptionist for plumbers. It answers your business line, website chat and texts in seconds, separates burst-pipe emergencies from routine repairs, quotes your call-out fee from your own price list, checks your real calendar and books the job — then sends you the details. Phone answering starts at $299/month on the Growth plan, with a 5-day free trial.
5-day free trial · No credit card · Keep your number
Hi, a pipe burst under my kitchen sink and there's water everywhere.
I'm sorry — let's get this handled fast. First, can you turn off the shut-off valve under the sink, or the main water valve? Is water still running?
I turned it off under the sink. It stopped.
Good, that stops the damage. What's the address, including ZIP code?
What can an AI receptionist do for a plumbing business?
Emergency triage
Asks whether water is actively leaking, whether the caller can reach the shut-off valve, and whether there is sewage or no water at all — then routes true emergencies to your on-call plumber immediately.
Fee quotes from your price list
Quotes your diagnostic or call-out fee, after-hours surcharge and flat-rate prices only from the prices you entered. Anything else gets: the technician will confirm the final price on site.
Service-area checks
Confirms the caller's ZIP code or town before offering appointment times, so your techs never drive outside your area.
Real-time booking
Offers open slots from your calendar in your local time zone and books the job with the address, problem description and access notes.
Water heater and repipe leads
Qualifies bigger jobs — tank or tankless, age of the unit, gas or electric, number of bathrooms — and books an estimate visit.
Routine and repeat calls
Handles drain cleaning, leaky faucets, running toilets, warranty questions and "when is my plumber arriving?" calls without interrupting your team.
Missed-call text-back
If a caller hangs up, they instantly get a text so the conversation continues instead of going to a competitor.
Why plumbers lose jobs to missed calls
Plumbing calls are urgent and price-shopped at the same time. A homeowner with water on the floor rarely leaves a voicemail — they call the next plumber in the search results, often within minutes. Meanwhile your techs are under sinks and in crawl spaces, and nobody can pick up. Every unanswered ring after hours is a job, and often a repeat customer, handed to a competitor.
How does Frontivo handle a burst-pipe emergency at 2 AM?
A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.
Caller
Hi, a pipe burst under my kitchen sink and there's water everywhere.
Frontivo AI
I'm sorry — let's get this handled fast. First, can you turn off the shut-off valve under the sink, or the main water valve? Is water still running?
Caller
I turned it off under the sink. It stopped.
Frontivo AI
Good, that stops the damage. What's the address, including ZIP code?
Caller
1420 Oak Street, 30309.
Frontivo AI
You're in our service area. Our after-hours emergency visit is $149 plus parts and labor. Mike, our on-call plumber, can be there at 2:45 AM Eastern. Should I book that and text you a confirmation?
Caller
Yes, please.
Frontivo AI
Done — Mike is booked for 2:45 AM Eastern at 1420 Oak Street. I've texted you the confirmation and alerted him now. Keep that valve closed until he arrives.
How do you set up an AI receptionist for a plumbing company?
- 1
Tell Frontivo about your plumbing company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
- 2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
- 3
Forward your business line (or get a new number) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Drain cleaning
- Leak detection and repair
- Water heater repair and replacement (tank and tankless)
- Toilet and faucet repair
- Sewer line inspection and camera
- Repiping
- Garbage disposal installation
- Emergency after-hours service
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google Calendar. Books real open slots, so nothing is ever double-booked.
- Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
- Signed webhooks. Send every new lead and booking to the other software your plumbing company runs on.
What are missed calls costing your plumbing company?
Adjust the sliders to your own numbers.
Estimated revenue lost to missed calls
$6,820/month
An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.
Stop losing these callsFrontivo vs voicemail vs an answering service for plumbers
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service | Per call or per minute | 24/7 | Phone only | ||
| In-house receptionist | Full-time salary | Business hours | One call at a time | ||
| Frontivo | Flat monthly plan | 24/7 | Phone, chat, SMS & social |
For plumbers the difference that matters most is emergency triage: voicemail and most answering services cannot tell a slow drip from a flooded basement.
How much does an AI receptionist for plumbers cost?
Most plumbing companies choose Growth ($299/month): phone receptionist, website voice and chat, booking, CRM and automations, with 500 AI minutes included. Multi-truck companies with several dispatchers usually choose Pro ($599/month, 2,000 AI minutes, multiple agents and team users). Starter ($99/month) covers website chat only. Every plan starts with a 5-day free trial and no setup fee.
Compare all plansAI receptionist for plumbers: FAQ
Yes. You define what counts as an emergency — for example active leaks, no water, sewage backup or a gas smell near the water heater — and Frontivo routes those calls to your on-call plumber right away while booking routine work into open slots.
No. It only quotes the fees and flat rates in your price list. For anything else it tells the caller the technician will confirm the price on site.
Yes. Forward your existing number to Frontivo, or get a new local number. Your customers keep calling the number they already know.
Frontivo transfers the call to your team or on-call number. If nobody is available, it takes a detailed message and texts it to you immediately.
Yes. It checks the caller's ZIP code or town against your service area before offering any appointment times.
Frontivo introduces itself as a virtual assistant, and you can add a recording and AI disclosure to the greeting. It never pretends to be human.
About 15 minutes for most businesses: add your services, fees, hours and service area, test it, then forward your line.
Stop missing plumbers calls tonight.
Set up your AI receptionist in about 15 minutes — no credit card required.
5-day free trial · No credit card · Live in about 15 minutes