Affiliate Program Terms
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These terms govern participation in the Frontivo.io affiliate program (the "Program"), run by Frontivo, LLC, a Delaware limited liability company doing business as Frontivo.io. By applying to the Program you agree to these terms, the Terms of Service and the Privacy Policy.
1. Joining the Program
Participation is free. Applications are reviewed manually and Frontivo.io may approve or decline any application at its discretion. Once approved you receive a unique referral link. You must be at least 18 and provide accurate contact details, the country you live in, and payout details. Because of sanctions rules, the Program is not open to people in Cuba, Iran, North Korea, Syria, Russia, Belarus, or the Crimea, Donetsk and Luhansk regions of Ukraine, or to anyone on a US, UK, EU or UN sanctions list.
You take part as an independent contractor, not as an employee, agent or partner of Frontivo.io, and you are responsible for your own taxes and expenses.
2. Commission
- You earn a share of each subscription payment Frontivo.io actually receives from a customer you referred: 10% during that customer's first 12 months as a paying subscriber, 5% during months 13 to 24 (the second year), then 2% of every payment from month 25 onward (the third year and every year after) for as long as the customer keeps an active subscription.
- Commission stops when the referred customer's subscription ends. The customer's commission year is counted from their first paid month.
- Commission is calculated on the subscription price after any discounts, excluding taxes, one-time fees, usage overages and add-ons.
- No commission is earned on free trials, refunded or charged-back payments, or on subscriptions that are canceled before the first payment. A refund reverses the commission for that payment.
- If a referred customer changes plan, commission follows the new plan price from the next payment onward.
3. Attribution
- A visitor is attributed to you when they open your referral link; the attribution cookie lasts 60 days. The most recent affiliate link clicked wins.
- The account is credited to you if the visitor creates a Frontivo.io account while the cookie is present. Accounts created without the cookie (for example in another browser, or after the cookie was cleared) are not attributed.
- Frontivo.io's tracking records are final for determining attribution.
4. Payouts
- Commission is earned and paid in US dollars (USD).
- Each commission becomes available 30 days after the customer's payment clears, to allow for refunds.
- Payouts are not automatic. Once your available balance reaches $50, you can request a payout of your full available balance from your affiliate dashboard. Smaller balances roll over until they reach the minimum. Only one payout request can be open at a time, and you can cancel a request until we start processing it.
- Payouts are sent manually by the Frontivo.io team through Wise, PayPal or Payoneer, to the payout details you confirmed by email, usually within 10 business days of your request.
- All payout and payment-processing fees (Wise, PayPal or Payoneer, currency conversion, receiving fees) are paid by the affiliate and deducted from the payout. The total Frontivo.io pays for a payout, fees included, is the amount you requested, so you receive that amount minus the fees. Any fee estimate shown before you request a payout is only a rough estimate; the actual fee is set by the payout provider and shown when the payout is marked paid.
- You are responsible for giving correct payout details. Frontivo.io is not responsible for a payout sent to details you provided that turn out to be wrong, and may decline a payout request (the amount returns to your available balance) if the details can't be paid.
- If a payment is refunded or charged back after we paid you commission on it, the refunded commission is deducted from your next payout.
- You are responsible for any taxes on commission you receive. Before your first payout you must sign an IRS tax form in your affiliate dashboard: Form W-9 if you are a US person, or Form W-8BEN if you are an individual outside the US (a company outside the US sends Form W-8BEN-E by email). A W-8BEN or W-8BEN-E must be renewed when it expires. If you are a US person and we pay you more than the IRS reporting threshold in a year, we report it to the IRS on Form 1099-NEC.
5. Promotion rules
You may promote Frontivo.io through your website, content, social media, newsletters and direct recommendations. Wherever you share your link or recommend Frontivo.io, you must clearly say that you earn a commission (for example "affiliate link" or "I earn a commission if you sign up"), right next to the link or recommendation, as the US Federal Trade Commission and similar rules elsewhere require. You may not:
- Refer yourself, your own business, or a business you own or work for (self-referrals).
- Bid on "Frontivo.io", "Frontivo" or misspellings of them in paid search, or use the Frontivo.io name in ad display URLs or domain names.
- Send unsolicited email, SMS or messages, or place your link on coupon, cash-back or incentive sites.
- Present yourself as Frontivo.io, an employee of Frontivo.io, or make claims about the product that are not true or that Frontivo.io has not published.
- Use cookie stuffing, forced clicks, iframes, or any technique that attributes visitors who did not knowingly click your link.
6. Term and termination
Either party may end participation at any time. Frontivo.io may pause or terminate your account and withhold unpaid commission if these terms are breached, if referrals are found to be fraudulent, or if a referred customer's account is used in breach of the Terms of Service. After termination, commission stops accruing on payments made from then on; commission already earned and not withheld for a breach will still be paid on the normal schedule.
7. Changes
Frontivo.io may change commission rates, the attribution window or these terms with 30 days' notice by email. Changes do not reduce commission already earned before the change takes effect.
8. Contact
Questions about the Program can be sent to support@frontivo.io.