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Frontivo.io compared with other receptionist options
A fair, factual look at how Frontivo.io's AI receptionist compares with human answering services, AI phone agents and AI chat tools, so you can pick what fits your business.
At a glance
Vendor pages checked between September 28, 2026 and October 9, 2026
Frontivo.io
AI receptionist for every channel
- Starting price
- Phone from $199/month (Phone Only); phone, website chat and text from $299/month (Starter); all 7 channels $549/month (Growth; opens soon, reserve it at no charge)
- Pricing model
- Flat monthly plan, usage included
- Included (entry plan)
- Starter: 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies a month.
- Channels
- Phone, website chat & voice, SMS, WhatsApp, Instagram, Messenger, email. WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge.
- People involved
- Hands off to your own team
- Best fit when
- You want calls, website chat, text, WhatsApp, Instagram, Messenger and email in one inbox on a flat monthly plan
Smith.ai
Live human receptionists plus an AI receptionist
- Starting price
- AI Receptionist: Free plan with 25 calls; Pro from $150/month. Human receptionists from $300/month.
- Pricing model
- Per call, in monthly call bundles. AI extra calls about $2.00-$3.00 each; human-plan extra calls $8.50-$11.50 each.
- Included (entry plan)
- AI Pro: 75 calls/month at $150 (higher tiers available). Human Starter: 30 calls/month at $300.
- Channels
- Phone. SMS, email and Slack/Teams follow-ups offered as paid add-ons. WhatsApp and social messaging: Not published.
- People involved
- Live human receptionists are its core service; the AI plan can transfer to a live receptionist.
- Best fit when
- You want trained human receptionists to answer your calls, not only AI.
Ruby
Live human virtual receptionists and live chat
- Starting price
- Receptionist plans from $250/month; live chat plans from $143/month.
- Pricing model
- Per minute (receptionists) and per chat, in monthly bundles. Overage rate: Not published.
- Included (entry plan)
- 50 receptionist minutes/month on the entry plan; 10 chats/month on the entry chat plan.
- Channels
- Phone, website live chat, and calling and texting from your business number (app). WhatsApp and social messaging: Not published.
- People involved
- Every call and chat is handled by live people, 24/7. There is no AI-only plan.
- Best fit when
- You want every call answered by a live person.
Rosie
AI phone answering service
- Starting price
- From $49/month.
- Pricing model
- Flat monthly plan with included minutes. Overage rate: Not published.
- Included (entry plan)
- 250 minutes/month on the entry plan (1,000 and 2,000 on higher plans).
- Channels
- Phone and text, plus a website chat widget. WhatsApp and social messaging: Not published.
- People involved
- Warm and live call transfers on higher plans. No staffed human receptionists listed.
- Best fit when
- You mainly need calls answered and your budget is under $100 a month.
Goodcall
AI phone agent
- Starting price
- From $79/month.
- Pricing model
- Per unique customer each month; minutes are not metered; 79¢ per extra customer on the entry plan (lower on higher plans).
- Included (entry plan)
- 100 unique customers/month on the entry plan.
- Channels
- Phone. Lead details can be sent by SMS or email. Website chat and social messaging: Not published.
- People involved
- Transfers calls to a person or department. No staffed human receptionists listed.
- Best fit when
- Your callers tend to have long calls and you prefer a plan where minutes are not metered.
My AI Front Desk
AI receptionist with built-in CRM
- Starting price
- From $99/month ($79/month billed annually).
- Pricing model
- Flat monthly plan plus prepaid credits for extra usage (about $0.25 per extra voice minute).
- Included (entry plan)
- 200 voice minutes, 100 chatbot conversations and 400 texts a month on the entry plan.
- Channels
- Phone, SMS, WhatsApp, email, website chat and web voice. Facebook Messenger and Instagram: Not published.
- People involved
- Escalates to a human supervisor with the transcript. No staffed human receptionists listed.
- Best fit when
- You want the lowest entry price for an all-in-one AI receptionist among the products compared here.
Dialzara
AI phone answering service
- Starting price
- From $29/month.
- Pricing model
- Flat monthly plan with included minutes; $0.35-$0.48 per extra minute depending on plan.
- Included (entry plan)
- 60 minutes/month on the entry plan (up to 1,000 on higher plans).
- Channels
- Phone, with a website chatbot included with voice plans (100 sessions a month) and an AI SMS agent as a paid add-on. WhatsApp and social messaging: Not published.
- People involved
- Blind call transfer on all plans; warm transfer on higher plans. No staffed human receptionists listed.
- Best fit when
- You get only a few calls a month and want the lowest starting price of the products compared here.
Synthflow
Voice AI agent platform
- Starting price
- Free to build; pay-as-you-go usage. Enterprise contracts from $30,000/year. Self-serve monthly price: Not published.
- Pricing model
- Pay-as-you-go for calls and chats; per-minute rate: Not published.
- Included (entry plan)
- Not published.
- Channels
- Voice, SMS, chat and WhatsApp calls.
- People involved
- Escalation to a human with custom routing logic. No staffed human receptionists listed.
- Best fit when
- You have technical staff who want to design custom voice agents and call flows.
Tidio
Customer service chat with Lyro AI
- Starting price
- Free plan available; paid plans from $29/month. Lyro AI from $39/month for 50 AI conversations.
- Pricing model
- Per conversation (human and AI conversations counted separately); per-resolution billing on the top plan.
- Included (entry plan)
- Starter: 100 conversations/month, including 50 Lyro AI conversations.
- Channels
- Website chat, Messenger, Instagram, WhatsApp and email. Phone calls and SMS: Not published.
- People involved
- AI hands chats to your human agents in a shared inbox.
- Best fit when
- You only need website chat and messaging, with no phone answering.
Prices and features change; check each vendor's site. Trademarks belong to their owners. Competitor details come from each vendor's public website on the date shown and are provided for general comparison only. Frontivo.io is not affiliated with or endorsed by these companies.
Which one fits your business? See Best AI receptionist for small business: 9 options compared, and for human vs AI costs, Virtual receptionist pricing, human vs AI.
Side-by-side comparisons
Each page compares pricing, included usage, channels, booking, integrations and human handoff, and says honestly when the other option may fit better.
- Frontivo.io vs Smith.aiLive human receptionists plus an AI receptionist
- Frontivo.io vs RubyLive human virtual receptionists and live chat
- Frontivo.io vs RosieAI phone answering service
- Frontivo.io vs GoodcallAI phone agent
- Frontivo.io vs My AI Front DeskAI receptionist with built-in CRM
- Frontivo.io vs DialzaraAI phone answering service
- Frontivo.io vs SynthflowVoice AI agent platform
- Frontivo.io vs TidioCustomer service chat with Lyro AI
How to choose
- Want a person on every call? A human answering service is built for that. Expect per-call or per-minute pricing.
- Only need phone answering on a small budget? A phone-only AI answering service may be enough.
- Only need website chat and messaging? A customer service chat tool may fit, especially if you already run a support team.
- Want one AI receptionist for calls, chat, text, WhatsApp, Instagram, Messenger and email? That's what Frontivo.io is built for, with booking, an inbox your team can take over from, and a flat monthly price. Why Frontivo.io.
How we compared them
We used each vendor's own public pricing and feature pages, checked between September 28, 2026 and October 9, 2026. Each side-by-side comparison page links to the pages we used.
Where a vendor doesn't publish a figure, we show "Not published" instead of guessing.
We didn't use review sites, and we don't give the products scores or rank them.
Frontivo.io's figures come from its own plan settings, the same ones that set what customers get on the pricing page.
FAQ
Comparison FAQ
Straight answers about how Frontivo.io stacks up against the alternatives.
- They bill in different ways, as the Pricing model column shows: per call in monthly bundles (Smith.ai), per receptionist minute (Ruby), flat plans with included minutes (Rosie and Dialzara), a flat plan plus prepaid credits (My AI Front Desk), per unique customer with minutes not metered (Goodcall), per conversation (Tidio) and pay-as-you-go usage (Synthflow). Frontivo.io is a flat monthly plan with usage included and published overage rates. Published monthly starting prices run from $29 (Dialzara) to $300 (Smith.ai human receptionists); Synthflow is free to build on, with pay-as-you-go usage and enterprise contracts from $30,000 a year. What drives the cost is explained in our guide to AI receptionist cost.
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