How different businesses could use Frontivo.io
Six example setups, from missed calls to WhatsApp inquiries, showing which channels and features a business like yours could use, and where people stay in the loop.
These are examples of how a business like this could set up Frontivo.io, not stories about real customers. The businesses and outcomes are made up to show the setup; your results depend on your business and your customers. For real results, see our case studies.
- Plumbing & HVAC · Missed-call recoveryMissed-call recovery for a plumbing and HVAC companyCalls come in while everyone is under a sink or on a roof. Many callers hang up at voicemail and ring the next company, and emergency calls at night are easy to miss.PhoneText messagingWebsite chatSee the setup
- Salons & barbershops · Appointment bookingAppointment booking for a hair salonBooking requests arrive by phone, website and Instagram DM all day. The phone rings while stylists have their hands full, and DMs sit unanswered until the evening.PhoneWebsite chatInstagram DMText messagingSee the setup
- Real estate · Website chat lead responseWebsite chat lead response for a real estate teamVisitors browse listings in the evening and at weekends, fill in a contact form, and wait. By the time an agent replies the next day, the visitor has often contacted another agency.Website chatWebsite voiceSee the setup
- Ecommerce · After-hours support with order lookupAfter-hours customer support for an online storeMost support questions are the same few: where is my order, what is the return policy, do you ship to my country. They arrive at night and at weekends, when nobody is working.Website chatInstagram DMFacebook MessengerWhatsAppEmailSee the setup
- Clinics · WhatsApp and Messenger inquiriesWhatsApp and Messenger inquiries for a physiotherapy clinicPatients send WhatsApp and Messenger messages at all hours asking about prices, availability and what to bring. The receptionist answers between patients, and messages pile up after closing time.WhatsAppFacebook MessengerWebsite chatSee the setup
- Home improvement · Sales qualification and human handoffSales qualification and human handoff for a home improvement companyLots of inquiries are early-stage or outside the service area, and the sales team spends hours on calls that don't turn into estimates. Serious buyers sometimes wait too long for a callback.PhoneWebsite chatFacebook MessengerText messagingSee the setup
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