For salons & barbershops

AI Receptionist for Salons & Barbershops

Frontivo is a 24/7 AI receptionist for hair salons, barbershops, nail and beauty studios. It answers every call, chat and text, books appointments by service and stylist with the right duration, explains prices, deposits and cancellation policy, reschedules clients and helps fill last-minute openings — while your team stays focused on the client in the chair. Website chat starts at $99/month and phone answering at $299/month, with a 5-day free trial.

5-day free trial · No credit card · Keep your number

Sample call Answered in seconds

Hi, can I book a color and cut with Maria this Saturday?

Of course. Is it a single-process color, highlights or balayage?

Balayage.

Balayage with a cut takes about 3 hours with Maria. She has Saturday at 10:00 AM Pacific. Balayage starts at $189; the final price depends on length and thickness. Have you been to us before?

What can an AI receptionist do for a salon or barbershop?

  • Booking by service and stylist

    Books the right service duration with the requested stylist or the first available, including multi-service appointments like color plus cut.

  • Prices and consultations

    Shares your price list and books consultations for services that need one (color corrections, extensions).

  • Deposits and policies

    Explains deposits, cancellation and late policies before booking.

  • Reschedules and cancellations

    Moves appointments within your rules and offers the freed slot to the next caller.

  • New-client intake

    Asks hair type, length and previous color history for new clients.

  • Walk-in questions

    Answers walk-in availability, parking and hours.

  • Retail and gift cards

    Answers product questions and gift-card requests.

Why salons lose bookings to unanswered phones

Stylists cannot answer the phone with color on a client's head or clippers in hand. Callers who get voicemail often book elsewhere, and after-hours messages pile up. Last-minute cancellations leave empty chairs that could have been filled if someone had answered the next caller.

How does Frontivo book a color and cut with a specific stylist?

A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.

  1. Caller

    Hi, can I book a color and cut with Maria this Saturday?

  2. Frontivo AI

    Of course. Is it a single-process color, highlights or balayage?

  3. Caller

    Balayage.

  4. Frontivo AI

    Balayage with a cut takes about 3 hours with Maria. She has Saturday at 10:00 AM Pacific. Balayage starts at $189; the final price depends on length and thickness. Have you been to us before?

  5. Caller

    No, first time.

  6. Frontivo AI

    Welcome! We take a $50 deposit for new-client color appointments, applied to your service, and ask for 24 hours' notice to cancel. Shall I book Saturday at 10?

  7. Caller

    Yes.

  8. Frontivo AI

    Booked with Maria for Saturday at 10:00 AM Pacific. I've texted your confirmation with our deposit and cancellation policy. Feel free to bring inspiration photos!

How do you set up an AI receptionist for a salon?

  1. 1

    Tell Frontivo about your salon: services, prices, hours and service area — type them in or import an FAQ or services page from your website.

  2. 2

    Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.

  3. 3

    Forward your business line (or get a new number) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

  • Haircuts (women, men, kids)
  • Color, highlights and balayage
  • Blowouts and styling
  • Extensions (consultation required)
  • Treatments
  • Barber services (fades, beard trims, shaves)
  • Nails and beauty services
  • Deposits and cancellation policy

Works with the tools you already use

  • Your business phone number. Forward your existing line, or get a new number.
  • Google Calendar. Books real open slots, so nothing is ever double-booked.
  • Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
  • Signed webhooks. Send every new lead and booking to the other software your salon runs on.

What are missed calls costing your salon?

Adjust the sliders to your own numbers.

15
30%
$95

Estimated revenue lost to missed calls

$1,851/month

An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.

Stop losing these calls

Frontivo vs voicemail vs an answering service for salons & barbershops

OptionCostHoursBooks on your calendarKnows your urgent callsChannels
VoicemailFree24/7Phone only
Human answering servicePer call or per minute24/7Phone only
In-house receptionistFull-time salaryBusiness hoursOne call at a time
FrontivoFlat monthly plan24/7Phone, chat, SMS & social

For salons the key difference is booking accuracy: Frontivo books the correct duration with the right stylist and explains deposits upfront, reducing no-shows.

How much does an AI receptionist for salons cost?

Salons that mainly book online can start with Starter ($99/month, website chat). To answer phone calls and book automatically, choose Growth ($299/month, 500 AI minutes). Multi-location salons choose Pro ($599/month). All plans include a 5-day free trial.

Compare all plans

AI receptionist for salons & barbershops: FAQ

Yes. It checks that stylist's availability and service durations, or offers the first available stylist.

Yes. You set the duration per service and stylist, including multi-service appointments.

It explains your deposit and cancellation policy before booking, so new clients know what to expect.

Frontivo books into its own appointment calendar or your Google Calendar, and can send every booking to other tools through signed webhooks.

Yes, once your Instagram Business account is connected.

When a client cancels, Frontivo can offer the open slot to the next caller or your waitlist through automations.

About 15 minutes for most businesses, plus entering your service menu.

Stop missing salons & barbershops calls tonight.

Set up your AI receptionist in about 15 minutes — no credit card required.

5-day free trial · No credit card · Live in about 15 minutes