Can clients ask for a specific stylist?

Yes. It notes the requested stylist on the booking so your team can assign them. It books on your salon's shared calendar, not each stylist's own schedule, so if the requested stylist isn't free at that time, your team can move the appointment from the Appointments page.

Does it know how long each service takes?

Yes. You set the length of each service, and you can add combined services such as color plus cut with their own length.

Can it take deposits?

It doesn't take payments. It explains your deposit and cancellation policy before booking, so new clients know what to expect.

Does it work with my salon booking software?

Frontivo.io books into its own appointment calendar or your Google Calendar, and on Growth can send every booking to other tools through signed webhooks.

Can it answer Instagram messages?

Yes, on Growth or Instagram Only, once you click Connect Instagram and link your Instagram professional account through your Facebook Page.

Can it fill cancellations?

When a client cancels, the slot opens on your calendar and Frontivo.io offers it to the next caller or chatter who asks.

How long does setup take?

Website chat can be live in about 15 minutes for most businesses, plus entering your service menu. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).

How much does an AI answering service for salons & barbershops cost per month?

For a salon, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.

Does it text back missed calls?

Yes. If someone calling your salon hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.

Can it transfer an urgent call to me live?

Yes. When a caller to your salon asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Does Frontivo.io work for salons & barbershops outside the US?

Yes. Frontivo.io serves salons & barbershops in almost every country (the few we don't serve are listed on the countries page). Website chat and email work everywhere; for calls and texts you get a local number in 40+ countries (some with a monthly local-number fee shown before setup) or a US number in any other country we serve. WhatsApp is coming soon. The country-by-country table is at countries.

Can the website chat widget book appointments?

Yes. The chat and voice widget checks your real calendar (built-in, Google Calendar or Outlook Calendar) and offers only genuinely open times, then books the slot. Install it with one script tag on WordPress, Wix, Squarespace, Shopify and most site builders. It comes with every all-in-one plan and on its own with Website Chat Only at $149/month.

For salons & barbershops

AI Receptionist & Answering Service for Salons

Frontivo.io is a 24/7 AI receptionist and answering service for hair salons, barbershops, nail and beauty studios. It answers calls, chats and texts, books appointments by service with the right duration and notes the requested stylist, explains prices, deposits and cancellation policy, reschedules clients and helps fill last-minute openings — while your team stays focused on the client in the chair. It can also answer your Instagram DMs and book clients from them, on Instagram Only ($99/month) or Growth. All-in-one plans start at $299/month (Phone Only $199/month, Website Chat Only $149/month), and every plan starts with a 14-day free trial and no credit card.

Start free trial Try the live demo

14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What salons & barbershops say

Answered in seconds

Hi, can I book a color and cut with Maria this Saturday?

Of course. Is it a single-process color, highlights or balayage?

Balayage.

Balayage with a cut takes about 3 hours, and we have Saturday at 10:00 AM Pacific open. I'll note that you'd like Maria. Balayage starts at $189; the final price depends on length and thickness. Have you been to us before?

What can an AI receptionist do for a salon or barbershop?

Booking by service
Books the right length for each service — including combined services you set up, like color plus cut — on times your calendar shows as open, and notes the client's requested stylist on the booking.
Prices and consultations
Shares your price list and books consultations for services that need one (color corrections, extensions).
Deposits and policies
Explains deposits, cancellation and late policies before booking.
Reschedules and cancellations
Moves appointments within your rules and offers the freed slot to the next caller.
New-client intake
Asks hair type, length and previous color history for new clients.
Walk-in questions
Answers walk-in availability, parking and hours.
Retail and gift cards
Answers product questions and gift-card requests.

Real clients

What salons & barbershops say about Frontivo.io

“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”

Feel Secure

Posted on Trustpilot

Read all reviews

Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.

Why salons lose bookings to unanswered phones

Stylists cannot answer the phone with color on a client's head or clippers in hand. Callers who get voicemail often book elsewhere, and after-hours messages pile up. Last-minute cancellations leave empty chairs that could have been filled if someone had answered the next caller.

How does Frontivo.io book a color and cut for a client who asks for their stylist?

Prices and names are examples — Frontivo.io only quotes the prices and details you give it.

Caller
Hi, can I book a color and cut with Maria this Saturday?
AI receptionist
Of course. Is it a single-process color, highlights or balayage?
Caller
Balayage.
AI receptionist
Balayage with a cut takes about 3 hours, and we have Saturday at 10:00 AM Pacific open. I'll note that you'd like Maria. Balayage starts at $189; the final price depends on length and thickness. Have you been to us before?
Caller
No, first time.
AI receptionist
Welcome! We take a $50 deposit for new-client color appointments, applied to your service, and ask for 24 hours' notice to cancel. Shall I book Saturday at 10?
Caller
Yes.
AI receptionist
Lovely. Can I have your name and email for the booking?
Caller
Sophie Lane, sophie.lane@example.com.
AI receptionist
You're booked for Saturday at 10:00 AM Pacific, with a note that you asked for Maria. I've sent you a confirmation with our deposit and cancellation policy. See you Saturday!

How do you set up an AI receptionist for a salon?

1
Tell Frontivo.io about your salon: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
3
Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

Haircuts (women, men, kids)
Color, highlights and balayage
Blowouts and styling
Extensions (consultation required)
Treatments
Barber services (fades, beard trims, shaves)
Nails and beauty services
Deposits and cancellation policy

Works with the tools you already use

Your business phone number. Forward your existing line, or get a new number.
Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
Zapier, webhooks and API. Send every new lead and booking to the other software your salon runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.

What are missed calls costing your salon?

Adjust the sliders to your own numbers.

Missed calls per week15

Callers who would have booked30%

Average job value$95

Estimated extra revenue if those callers book

$1,851/month

Phone Only plan: -$199
Net per month: $1,652

Pays for itself after 3 jobs a month.

An estimate from your own numbers, not a promise. Prices in US dollars.

Start free trial

Frontivo.io vs voicemail vs an answering service for salons & barbershops

Voicemail
Cost
Free
Hours
24/7
Books on your calendar
No
Knows your urgent calls
No
Channels
Phone only
Human answering service (Ruby, Smith.ai)
Cost
Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
Hours
24/7
Books on your calendar
Often (Calendly or Google Calendar)
Knows your urgent calls
Follows your script
Channels
Phone; live chat or texts with some providers
In-house receptionist
Cost
About $4,500/mo in the US (median pay $38,010/yr plus benefits)
Hours
Business hours
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
One call at a time
Frontivo.io
Cost
From $99/mo for phone; $299/mo for phone, chat and text; usage included
Hours
24/7
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Swipe the table sideways to see every column →

Option	Cost	Hours	Books on your calendar	Knows your urgent calls	Channels
Voicemail	Free	24/7			Phone only
Human answering service (Ruby, Smith.ai)	Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls	24/7	Often (Calendly or Google Calendar)	Follows your script	Phone; live chat or texts with some providers
In-house receptionist	About $4,500/mo in the US (median pay $38,010/yr plus benefits)	Business hours			One call at a time
Frontivo.io	From $99/mo for phone; $299/mo for phone, chat and text; usage included	24/7			Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.

For salons the key difference is booking accuracy: Frontivo.io books the correct duration for each service, notes the requested stylist and explains deposits upfront, reducing no-shows.

How much does an AI receptionist for salons cost?

Salons and barbershops can start on Starter ($299/month): phone, website chat and text, with 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus live call transfer to your team, appointment reminders and the Leads and Customers pages. Teams that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Need just one channel? Phone Only is $199/month, and single-channel plans like Instagram Only start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.

Compare all plans

FAQ

Salons & Barbershops: FAQ

Straight answers about how Frontivo.io works for salons & barbershops.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

Yes. It notes the requested stylist on the booking so your team can assign them. It books on your salon's shared calendar, not each stylist's own schedule, so if the requested stylist isn't free at that time, your team can move the appointment from the Appointments page.
Website chat can be live in about 15 minutes for most businesses, plus entering your service menu. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).
For a salon, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.
Yes. If someone calling your salon hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.
Yes. When a caller to your salon asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.
Yes. Frontivo.io serves salons & barbershops in almost every country (the few we don't serve are listed on the countries page). Website chat and email work everywhere; for calls and texts you get a local number in 40+ countries (some with a monthly local-number fee shown before setup) or a US number in any other country we serve. WhatsApp is coming soon. The country-by-country table is at countries.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

Keep exploring

Related industries

All industries

The features behind it

All features

Guides for salons & barbershops

Your AI receptionist is ready

Answer calls 24/7.

Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.

Start free trial Try the live demo

14-day free trial
No credit card
Cancel anytime

Several locations, a team, or a custom setup? Talk to sales

AI Receptionist & Answering Service for Salons

What can an AI receptionist do for a salon or barbershop?

What salons & barbershops say about Frontivo.io

Why salons lose bookings to unanswered phones

How does Frontivo.io book a color and cut for a client who asks for their stylist?

How do you set up an AI receptionist for a salon?

Works with the tools you already use

What are missed calls costing your salon?

Frontivo.io vs voicemail vs an answering service for salons & barbershops

How much does an AI receptionist for salons cost?

Salons & Barbershops: FAQ

01Can clients ask for a specific stylist?

02Does it know how long each service takes?

03Can it take deposits?

04Does it work with my salon booking software?

05Can it answer Instagram messages?

06Can it fill cancellations?

07How long does setup take?

08How much does an AI answering service for salons & barbershops cost per month?

09Does it text back missed calls?

10Can it transfer an urgent call to me live?

11Does Frontivo.io work for salons & barbershops outside the US?

12Can the website chat widget book appointments?

Keep exploring

Related industries

The features behind it

Guides for salons & barbershops

Answer calls 24/7.