Dental Answering Service & AI Receptionist
Frontivo.io is a 24/7 AI receptionist and dental answering service. It answers calls, chats and texts in seconds, books cleanings, exams and new-patient visits on your real schedule, answers insurance and payment-plan questions from your own information, helps fill cancellations, and flags dental emergencies like a knocked-out tooth or severe swelling so your team is alerted right away or the patient gets the earliest opening. It never gives clinical advice. All-in-one plans start at $299/month (Phone Only $199/month, Website Chat Only $149/month), and every plan starts with a 14-day free trial and no credit card. It does not sign a HIPAA business associate agreement (BAA) today, so it isn't for US practices that need one.
14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What dental offices say
Hi, my son chipped his front tooth playing basketball and it really hurts.
I'm sorry to hear that. Is there heavy bleeding, or was the whole tooth knocked out?
No, it's a chip and some bleeding that's stopped.
Thanks. The practice treats chipped teeth as urgent. There's an emergency opening Monday at 8:00 AM, or I can flag this for the on-call dentist right now. Which would you prefer?
What can an AI receptionist do for a dental office?
New-patient booking
Books new-patient exams and cleanings into open chair time, collects contact and insurance details, and sends a confirmation with what to bring.
Insurance and payment questions
Answers which insurance you accept, whether you're in network, and your payment-plan or membership-plan options, only from what you enter.
Dental emergency alerts
Flags knocked-out or broken teeth, severe pain and swelling, alerts your team right away and books the earliest emergency slot by your rules (live transfer to your on-call number is on every phone plan).
Cancellations and reschedules
Moves appointments to new times and offers freed-up slots to other callers, so gaps in the schedule get filled.
Treatment questions from your menu
Explains the services you list, like whitening, Invisalign consults, implants or pediatric visits, and books a consultation.
After-hours coverage
Answers nights and weekends, books the next available visit and gives your emergency instructions.
No clinical advice
It never diagnoses or recommends treatment. Clinical questions become a message for your team (or a live transfer to your team).
What dental offices say about Frontivo.io
“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”
Feel Secure
Feel Secure
Posted on Trustpilot
Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.
Why dental offices lose new patients to missed calls
New patients can easily call another office if nobody answers. Your front desk is checking patients in, presenting treatment plans and chasing insurance, so the phone rings out at the worst times. After hours, a patient with a cracked tooth or bad pain wants to know they'll be seen, not a voicemail. A missed call can be a new patient, and years of cleanings, going to the practice down the street.
How does Frontivo.io handle a dental emergency on a Saturday?
Prices and names are examples — Frontivo.io only quotes the prices and details you give it.
Caller
Hi, my son chipped his front tooth playing basketball and it really hurts.
AI receptionist
I'm sorry to hear that. Is there heavy bleeding, or was the whole tooth knocked out?
Caller
No, it's a chip and some bleeding that's stopped.
AI receptionist
Thanks. The practice treats chipped teeth as urgent. There's an emergency opening Monday at 8:00 AM, or I can flag this for the on-call dentist right now. Which would you prefer?
Caller
Please flag it for the on-call dentist.
AI receptionist
Of course. I'll also hold Monday at 8:00 AM for him. What's your name, your son's name and your email?
Caller
Rachel Moore, he's Owen, rachel.moore@example.com.
AI receptionist
Done. I've flagged this for our on-call team right now with your son's details and your number, and they'll follow up with you shortly. I've also booked Monday at 8:00 AM for you. If the pain or swelling gets worse, or he has trouble breathing, please go to the emergency room.
How do you set up an AI receptionist for a dental office?
- 1
Tell Frontivo.io about your practice: dentists, appointment types and lengths, hours, insurance accepted, payment options and emergency policy — type them in or import a page from your website.
- 2
Set your rules — what counts as a dental emergency, when to transfer to the on-call dentist, which visits can be booked — then test every channel in the Channel Tester.
- 3
Forward your office line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- New patient exam and cleaning
- Routine cleanings and checkups
- Emergency dental visits
- Fillings and crowns
- Teeth whitening
- Invisalign or orthodontic consultations
- Insurance plans accepted
- Payment plans and membership plan
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
- Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
- Zapier, webhooks and API. Send every new lead and booking to the other software your dental practice runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.
What are missed calls costing your dental practice?
Adjust the sliders to your own numbers.
Estimated extra revenue if those callers book
$8,314/month
- Phone Only plan
- -$199
- Net per month
- $8,115
Pays for itself after 1 job a month.
An estimate from your own numbers, not a promise. Prices in US dollars.
Start free trialFrontivo.io vs voicemail vs an answering service for dental offices
Voicemail
- Cost
- Free
- Hours
- 24/7
- Books on your calendar
- No
- Knows your urgent calls
- No
- Channels
- Phone only
Human answering service (Ruby, Smith.ai)
- Cost
- Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
- Hours
- 24/7
- Books on your calendar
- Often (Calendly or Google Calendar)
- Knows your urgent calls
- Follows your script
- Channels
- Phone; live chat or texts with some providers
In-house receptionist
- Cost
- About $4,500/mo in the US (median pay $38,010/yr plus benefits)
- Hours
- Business hours
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- One call at a time
Frontivo.io
- Cost
- From $99/mo for phone; $299/mo for phone, chat and text; usage included
- Hours
- 24/7
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.
Swipe the table sideways to see every column →
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service (Ruby, Smith.ai) | Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls | 24/7 | Often (Calendly or Google Calendar) | Follows your script | Phone; live chat or texts with some providers |
| In-house receptionist | About $4,500/mo in the US (median pay $38,010/yr plus benefits) | Business hours | One call at a time | ||
| Frontivo.io | From $99/mo for phone; $299/mo for phone, chat and text; usage included | 24/7 | Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon. |
Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.
For dental offices the difference that matters most is booking new patients on the first call, before they try the next practice.
How much does an AI receptionist for a dental office cost?
Dental offices can start on Starter ($299/month): phone, website chat and text, with 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus live call transfer to your front desk, appointment reminders and the Leads and Customers pages. Busier practices that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests after visits and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Need just one channel? Phone Only is $199/month, and single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.
Compare all plansFAQ
Dental Offices: FAQ
Straight answers about how Frontivo.io works for dental offices.
- Frontivo.io does not sign a HIPAA business associate agreement (BAA) today, and HHS doesn't require or recognize a HIPAA certification for any product (see how to choose a medical answering service). It asks for the caller's name, number and reason for calling so your team can call the patient back, and it never gives clinical advice. If your practice requires a BAA, Frontivo.io isn't the right fit yet.
Still have questions?
Pick whatever's easiest. We're happy to help.
Keep exploring
Related industries
- Medical answering service
- Chiropractic answering service
- Veterinary answering service
- Home care answering service
- Optometry answering service
- AI receptionist for driving schools
The features behind it
- AI phone receptionist
- After-hours answering service
- AI appointment booking
- Human handoff and live call transfer
- Text messaging (SMS)
Guides for dental offices
- How to choose a medical answering service: operators, nurse triage or AI, HIPAA and cost
- What is an AI answering service? How it works, what it costs and how to choose one
- Which answering service is best for a small business? Live, AI and hybrid compared
- After-hours and 24/7 answering service: your options compared (and what each costs)
- How much does an answering service cost? Live and AI pricing compared
- Compare Frontivo.io with other options
Answer calls 24/7.
Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.
- 14-day free trial
- No credit card
- Cancel anytime
Several locations, a team, or a custom setup? Talk to sales