Can it book new patients directly into my schedule?

Yes. It checks real availability, books the right appointment type and length, collects the patient's details and texts a confirmation.

How does it handle dental emergencies?

You define what counts as an emergency, such as a knocked-out tooth, severe pain or swelling. Frontivo routes those to your on-call dentist or books the earliest emergency slot, and directs anyone with a medical emergency to the ER or 911.

Will it answer insurance questions correctly?

It only answers from the insurance and payment information you enter. For anything else, like an exact out-of-pocket cost, it tells the patient your team will confirm.

Does it send appointment reminders?

Yes, on Growth and higher plans Frontivo sends automated reminders and review requests by text.

Does it work with my existing office number?

Yes. Forward your existing number to Frontivo, or get a new number. Patients keep calling the number they already know.

Does it integrate with Dentrix, Eaglesoft or Open Dental?

Frontivo books into Google Calendar and its own calendar, and on Growth and higher plans can send every new booking to your practice software through signed webhooks. Ask the team about your specific setup.

For dental offices

AI Receptionist for Dental Offices

Frontivo is a 24/7 AI receptionist and dental answering service. It answers every call, chat and text in seconds, books cleanings, exams and new-patient visits on your real schedule, answers insurance and payment-plan questions from your own information, fills cancellations, and routes dental emergencies like a knocked-out tooth or severe swelling to your on-call dentist or the earliest opening. It never gives clinical advice. Plans start at $279/month with phone, chat and text answering included, and every plan starts with a 3-day free trial.

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3-day free trial · No credit card · Keep your number

Sample call Answered in seconds

Hi, my son chipped his front tooth playing basketball and it really hurts.

I'm sorry to hear that. Is there heavy bleeding, or was the whole tooth knocked out?

No, it's a chip and some bleeding that's stopped.

Thanks. The practice treats chipped teeth as urgent. Dr. Patel has an emergency opening Monday at 8:00 AM, or I can send your details to the on-call dentist now. Which would you prefer?

What can an AI receptionist do for a dental office?

New-patient booking
Books new-patient exams and cleanings into open chair time, collects contact and insurance details, and texts a confirmation with what to bring.
Insurance and payment questions
Answers which insurance you accept, whether you're in network, and your payment-plan or membership-plan options, only from what you enter.
Dental emergency routing
Flags knocked-out or broken teeth, severe pain and swelling, and routes them to your on-call dentist or the earliest emergency slot by your rules.
Cancellations and reschedules
Moves appointments to new times and offers freed-up slots to other callers, so gaps in the schedule get filled.
Treatment questions from your menu
Explains the services you list, like whitening, Invisalign consults, implants or pediatric visits, and books a consultation.
After-hours coverage
Answers nights and weekends, books the next available visit and gives your emergency instructions.
No clinical advice
It never diagnoses or recommends treatment. Clinical questions become a message or a transfer to your team.

Why dental offices lose new patients to missed calls

New dental patients usually call two or three offices and book with whoever answers first. Your front desk is checking patients in, presenting treatment plans and chasing insurance, so the phone rings out at the worst times. After hours, a patient with a cracked tooth or bad pain wants to know they'll be seen, not a voicemail. Every missed call is a new patient and years of cleanings going to the practice down the street.

How does Frontivo handle a dental emergency on a Saturday?

A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.

Caller
Hi, my son chipped his front tooth playing basketball and it really hurts.
Frontivo AI
I'm sorry to hear that. Is there heavy bleeding, or was the whole tooth knocked out?
Caller
No, it's a chip and some bleeding that's stopped.
Frontivo AI
Thanks. The practice treats chipped teeth as urgent. Dr. Patel has an emergency opening Monday at 8:00 AM, or I can send your details to the on-call dentist now. Which would you prefer?
Caller
Please send it to the on-call dentist.
Frontivo AI
Done. I've sent Dr. Patel your son's details and your number, and I've also held Monday at 8:00 AM for you. If the pain or swelling gets worse, or he has trouble breathing, please go to the emergency room.

How do you set up an AI receptionist for a dental office?

1
Tell Frontivo about your practice: dentists, appointment types and lengths, hours, insurance accepted, payment options and emergency policy — type them in or import a page from your website.
2
Set your rules — what counts as a dental emergency, when to transfer to the on-call dentist, which visits can be booked — then test every channel in the Channel Tester.
3
Forward your office line (or get a new number) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

New patient exam and cleaning
Routine cleanings and checkups
Emergency dental visits
Fillings and crowns
Teeth whitening
Invisalign or orthodontic consultations
Insurance plans accepted
Payment plans and membership plan

Works with the tools you already use

Your business phone number. Forward your existing line, or get a new number.
Google Calendar. Books real open slots, so nothing is ever double-booked.
Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
Signed webhooks. Send every new lead and booking to the other software your dental practice runs on.

What are missed calls costing your dental practice?

Adjust the sliders to your own numbers.

Missed calls per week12

Callers who would have booked40%

Average job value$400

Estimated revenue lost to missed calls

$8,314/month

An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.

Stop losing these calls

Frontivo vs voicemail vs an answering service for dental offices

Option	Cost	Hours	Channels
Voicemail	Free	24/7	Phone only
Human answering service	Per call or per minute	24/7	Phone only
In-house receptionist	Full-time salary	Business hours	One call at a time
Frontivo	Flat monthly plan	24/7	Phone, chat, SMS & social

For dental offices the difference that matters most is booking new patients on the first call, before they try the next practice.

How much does an AI receptionist for a dental office cost?

Most dental offices start on Growth ($449/month): 400 AI voice minutes, 800 chat and social conversations and 600 AI text replies, plus appointment reminders, review requests, a built-in CRM and live call transfer to your front desk. Smaller practices can start on Starter ($279/month, 150 voice minutes, phone, chat and SMS included), and multi-location groups choose Pro ($849/month, 900 minutes, 3 numbers). Annual plans save 15%, extra usage is billed at clear per-unit rates, and every plan starts with a 3-day free trial with no setup fee.

Compare all plans