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For solar installers

AI Receptionist & Answering Service for Solar Installers

Frontivo.io is a 24/7 AI receptionist and answering service for solar installers. It answers calls, chats and texts from people who contact you, qualifies homeowners and businesses by ownership, roof, typical electricity bill and timeline, books site assessments and consultations on your calendar, and takes service calls from existing customers about inverters, monitoring and panels. It never promises savings or gives tax or incentive advice. Phone Only starts at $199/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.

14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it

Sample call Answered in seconds

Hi, I'm interested in getting solar panels for my house.

Thanks for getting in touch. To get you to the right consultant: do you own the home, and roughly how old is the roof?

We own it. The roof is about eight years old.

Great. Does the roof get sun most of the day, or is it shaded by trees or buildings?

What can an AI receptionist do for a solar installer?

  • Homeowner qualification

    Asks whether they own the property, the roof's age, material and shading, their typical monthly electricity bill and when they hope to go ahead — and saves the answers with the lead.

  • Site assessment booking

    Books in-home or online consultations and site assessments into your consultants' open times and texts a confirmation.

  • Batteries, EV chargers and add-ons

    Notes interest in battery storage, EV chargers or adding panels to an existing system, so the consultant comes prepared.

  • Honest answers, no promises

    Answers how your process, warranties and payment options work from your knowledge base, and never promises savings, payback or incentive amounts — those come from your consultant's written proposal.

  • Existing-customer service calls

    Takes the system address, what the inverter or monitoring app shows and whether any panels look damaged, then books a service visit or alerts your service team.

  • Safety first

    If a caller reports smoke, sparking or a burning smell from panels, wiring or the inverter, it tells them to keep clear and call local emergency services, and flags it for your team right away.

  • Commercial and farm enquiries

    Captures building type, roof or land area, typical energy use and the decision-maker for commercial and agricultural projects.

Why solar installers lose warm enquiries

Solar buyers research for weeks, then contact several installers within a few days of each other. The installer who answers, asks sensible questions and books a site assessment while the homeowner is still interested gets the first look at the roof. Consultants are in homes and crews are on roofs, so calls and web enquiries wait — and existing customers with a system fault get stuck in the same queue.

How does Frontivo.io qualify a solar enquiry?

A sample conversation. Prices and names are examples — Frontivo.io only quotes the prices and details you give it.

  1. Caller

    Hi, I'm interested in getting solar panels for my house.

  2. Frontivo.io AI

    Thanks for getting in touch. To get you to the right consultant: do you own the home, and roughly how old is the roof?

  3. Caller

    We own it. The roof is about eight years old.

  4. Frontivo.io AI

    Great. Does the roof get sun most of the day, or is it shaded by trees or buildings?

  5. Caller

    Mostly sun at the back.

  6. Frontivo.io AI

    And roughly what's your monthly electricity bill?

  7. Caller

    Around $220, more in summer. How much would I save?

  8. Frontivo.io AI

    That depends on your roof, your usage and your local rates, so I can't give you a number — your consultant shows you an estimate in your written proposal. The site assessment is free. I have Monday at 10:00 AM Pacific or Wednesday at 5:30 PM Pacific. Which works?

  9. Caller

    Wednesday.

  10. Frontivo.io AI

    You're booked for Wednesday at 5:30 PM Pacific. I've texted you a confirmation. Having a recent electricity bill handy will help your consultant.

How do you set up an AI receptionist for a solar installer?

  1. 1

    Tell Frontivo.io about your solar business: services, prices, hours and service area — type them in or import an FAQ or services page from your website.

  2. 2

    Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.

  3. 3

    Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

  • Residential solar installation
  • Battery storage
  • EV charger installation
  • Site assessment and consultation process
  • Payment and financing options (as you offer them)
  • Panel, inverter and workmanship warranties
  • Service and repairs for installed systems
  • Commercial and agricultural solar

Works with the tools you already use

  • Your business phone number. Forward your existing line, or get a new number.
  • Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
  • Website chat, text, WhatsApp, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (WhatsApp, Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge.
  • Zapier, webhooks and API. Send every new lead and booking to the other software your solar installer runs on through Zapier, Make, signed webhooks or the API (on Growth; opens soon, reserve it at no charge). Google Sheets and Slack or Teams alerts work on every plan.

What are missed calls costing your solar installer?

Adjust the sliders to your own numbers.

6
15%
$22,000

Estimated extra revenue if those callers book

$85,734/month

Phone Only plan
-$199
Net per month
$85,535

Pays for itself after 1 job a month.

An estimate from your own numbers, not a promise. Prices in US dollars.

Start free trial

Frontivo.io vs voicemail vs an answering service for solar installers

  • Voicemail

    Cost
    Free
    Hours
    24/7
    Books on your calendar
    No
    Knows your urgent calls
    No
    Channels
    Phone only
  • Human answering service (Ruby, Smith.ai)

    Cost
    Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
    Hours
    24/7
    Books on your calendar
    Often (Calendly or Google Calendar)
    Knows your urgent calls
    Follows your script
    Channels
    Phone; live chat or texts with some providers
  • In-house receptionist

    Cost
    About $4,500/mo in the US (median pay $38,010/yr plus benefits)
    Hours
    Business hours
    Books on your calendar
    Yes
    Knows your urgent calls
    Yes
    Channels
    One call at a time
  • Frontivo.io

    Cost
    From $199/mo for phone; $299/mo for phone, chat and text; usage included
    Hours
    24/7
    Books on your calendar
    Yes
    Knows your urgent calls
    Yes
    Channels
    Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon)

Swipe the table sideways to see every column →

OptionCostHoursBooks on your calendarKnows your urgent callsChannels
VoicemailFree24/7Phone only
Human answering service (Ruby, Smith.ai)Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls24/7Often (Calendly or Google Calendar)Follows your scriptPhone; live chat or texts with some providers
In-house receptionistAbout $4,500/mo in the US (median pay $38,010/yr plus benefits)Business hoursOne call at a time
Frontivo.ioFrom $199/mo for phone; $299/mo for phone, chat and text; usage included24/7Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon)

Sources: Ruby and Smith.ai pricing pages (checked September 28, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.

For solar installers the key difference is consistent, careful qualification: Frontivo.io asks the same ownership, roof and bill questions every time and never improvises savings or incentive claims — a real risk with rushed staff or a generic answering-service script.

How much does an AI receptionist for solar installers cost?

Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your on-call number, missed-call text-back and appointment reminders. Solar installers who also want website chat and texting choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want WhatsApp, Instagram, Messenger and email choose Growth ($549/month; opens soon, reserve it at no charge) for all 7 channels, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe, and WhatsApp comes with WhatsApp Only or Growth, which open soon). Other single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.

Compare all plans

FAQ

Solar Installers: FAQ

Straight answers about how Frontivo.io works for solar installers.

  1. No. It never promises savings, payback periods, bill reductions or system output. It collects what your consultant needs — typical bill, roof and shading — and books the assessment, where your team gives figures in writing.
Your AI receptionist is ready

Answer calls 24/7.

Website chat can be live in about 15 minutes, and your phone number is connected when you subscribe. 14-day free trial, no credit card required.

  • 14-day free trial
  • No credit card
  • Cancel anytime

Several locations, a team, or a custom setup? Talk to sales