AI Receptionist for Towing Companies
Frontivo is a 24/7 AI receptionist and answering service for towing companies. It answers every call, chat and text, captures the exact location, vehicle and situation, gives safety instructions, quotes your towing and roadside rates, and alerts your on-call driver — so no stranded driver goes to a competitor. Phone answering starts at $299/month on the Growth plan, with a 5-day free trial.
5-day free trial · No credit card · Keep your number
My car broke down on I-35. It won't start.
I'm sorry — first, are you and any passengers safe and off the roadway, with hazard lights on? If anyone is hurt, please call 911.
We're safe on the shoulder.
Good. Which direction, and do you see a mile marker or the next exit?
What can an AI receptionist do for a towing company?
Safety first
Tells the caller to stay safe — hazard lights on, stay off the roadway, call 911 if there is an injury or danger — using your approved wording.
Exact location
Captures highway, direction, mile marker or nearest exit, plus cross streets and landmarks.
Vehicle and situation
Collects make, model, color, drivetrain (AWD/4x4), whether it rolls and steers, and the destination.
Service type
Separates tows from roadside help: jump starts, lockouts, flat tires, fuel delivery and winch-outs.
Rates and payment
Quotes your hook-up fee, per-mile rate and roadside prices, and explains payment options.
Driver dispatch
Alerts your on-call driver with all the details and gives the caller an arrival window.
Motor club and commercial accounts
Follows your process for motor-club, fleet and police-rotation calls.
Why towing companies lose calls
Towing calls come at all hours from stressed drivers on the roadside. They need an answer and an arrival time immediately, and they will hang up and call the next number if the line rings out. Drivers are on the road, and dispatchers cannot cover every hour.
How does Frontivo handle a highway breakdown?
A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.
Caller
My car broke down on I-35. It won't start.
Frontivo AI
I'm sorry — first, are you and any passengers safe and off the roadway, with hazard lights on? If anyone is hurt, please call 911.
Caller
We're safe on the shoulder.
Frontivo AI
Good. Which direction, and do you see a mile marker or the next exit?
Caller
Northbound, near exit 240.
Frontivo AI
Got it. What's the vehicle, and where should we tow it?
Caller
Gray Honda CR-V, to Mike's Auto on Main Street — about 8 miles.
Frontivo AI
Our tow is a $95 hook-up plus $4 per mile — about $127 total. Our driver can reach you in about 35 minutes. Shall I dispatch now?
Caller
Yes.
Frontivo AI
Dispatched. Expected arrival 7:25 PM Central. I've texted the driver's details. Stay in a safe spot away from traffic.
How do you set up an AI receptionist for a towing company?
- 1
Tell Frontivo about your towing company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
- 2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
- 3
Forward your business line (or get a new number) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Light-duty towing
- Medium and heavy-duty towing
- Jump starts
- Lockouts
- Flat tire change
- Fuel delivery
- Winch-outs and recovery
- Motor club and fleet accounts
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google Calendar. Books real open slots, so nothing is ever double-booked.
- Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
- Signed webhooks. Send every new lead and booking to the other software your towing company runs on.
What are missed calls costing your towing company?
Adjust the sliders to your own numbers.
Estimated revenue lost to missed calls
$3,897/month
An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.
Stop losing these callsFrontivo vs voicemail vs an answering service for towing companies
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service | Per call or per minute | 24/7 | Phone only | ||
| In-house receptionist | Full-time salary | Business hours | One call at a time | ||
| Frontivo | Flat monthly plan | 24/7 | Phone, chat, SMS & social |
For towing the key difference is dispatch-ready intake: Frontivo captures location, vehicle and destination in a consistent format your driver can act on immediately.
How much does a towing answering service cost with Frontivo?
Most towing companies choose Growth ($299/month) with 500 AI minutes. Multi-truck operations with heavy call volume choose Pro ($599/month, 2,000 AI minutes). All plans include a 5-day free trial.
Compare all plansAI receptionist for towing companies: FAQ
It asks for highway, direction, mile marker or exit, and can text a link so the caller shares GPS location.
Yes, using your approved wording, including calling 911 for injuries or danger.
Yes, from your hook-up and per-mile rates and roadside prices.
It alerts your on-call driver with all job details, or transfers the call if you prefer.
Yes. It follows the process you define for motor clubs, fleets and police rotation.
Yes — nights, weekends and holidays.
About 15 minutes for most businesses.
Stop missing towing companies calls tonight.
Set up your AI receptionist in about 15 minutes — no credit card required.
5-day free trial · No credit card · Live in about 15 minutes