Can it book appointments into my shop schedule?

Yes, based on the hours and appointment slots you set in Frontivo.io or your connected Google Calendar.

Will it diagnose car problems?

No. It collects symptoms and vehicle details and books a diagnostic; your technician diagnoses the car.

Can it answer "is my car ready?"

It takes a callback message with the customer's name and vehicle and alerts your advisors, so they aren't interrupted. It can also transfer the call to your shop's number.

Yes, for standard services you list, like oil changes, inspections and diagnostics.

Does it handle after-hours drop-offs?

Yes. It explains your key-drop process and books the appointment.

Can it send reminders and review requests?

Yes. Appointment reminders come with every phone plan, and review requests with Growth.

How long does setup take?

Website chat can be live in about 15 minutes for most businesses. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).

How much does an AI answering service for auto repair shops cost per month?

For an auto repair shop, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.

Does it text back missed calls?

Yes. If someone calling your auto repair shop hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.

Can it transfer an urgent call to me live?

Yes. When a caller to your auto repair shop asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Does Frontivo.io work for auto repair shops outside the US?

Yes. Frontivo.io serves auto repair shops in almost every country (the few we don't serve are listed on the countries page). Website chat and email work everywhere; for calls and texts you get a local number in 40+ countries (some with a monthly local-number fee shown before setup) or a US number in any other country we serve. WhatsApp is coming soon. The country-by-country table is at countries.

For auto repair shops

AI Answering Service for Auto Repair Shops

Frontivo.io is a 24/7 AI receptionist and answering service for auto repair shops. It answers calls, chats and texts, books oil changes, diagnostics and repairs on your schedule, shares your standard prices, takes "is my car ready?" messages for your service advisors, and captures vehicle details before the customer arrives. Phone answering starts at $99/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.

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14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What auto repair shops say

Answered in seconds

My check engine light came on and the brakes are squeaking.

Let's get it checked. What's the year, make and model, and roughly how many miles?

2017 Toyota Camry, about 98,000 miles.

Thanks. Is the check engine light steady or flashing? A flashing light means you should avoid driving it.

What can an AI receptionist do for an auto repair shop?

Appointment booking
Books oil changes, diagnostics, brakes, tires, alignments and state inspections into the appointment slots you set.
Vehicle details
Collects year, make, model, mileage and symptoms so the advisor is ready.
Standard prices
Quotes your oil-change, inspection and diagnostic prices and explains that repair estimates follow the diagnosis.
Status calls
Takes "is my car ready?" callback messages with the customer's name and vehicle and alerts your advisors (live transfer to your shop's number is on every phone plan).
Towing and drop-offs
Explains after-hours key drop, loaners, shuttles and towing partners.
Warranty and fleet customers
Captures extended-warranty and fleet account details.
Reminders and reviews
Sends appointment reminders, and on Growth review requests after the visit.

Real clients

What auto repair shops say about Frontivo.io

“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”

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Posted on Trustpilot

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Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.

Why auto repair shops miss calls

Service advisors are juggling customers at the counter, technicians' questions and ringing phones. Callers asking for a price or appointment get put on hold or sent to voicemail — and many call the next shop. Status calls ("is my car ready?") also eat hours of advisor time every week.

How does Frontivo.io book a check-engine-light appointment?

Prices and names are examples — Frontivo.io only quotes the prices and details you give it.

Caller
My check engine light came on and the brakes are squeaking.
AI receptionist
Let's get it checked. What's the year, make and model, and roughly how many miles?
Caller
2017 Toyota Camry, about 98,000 miles.
AI receptionist
Thanks. Is the check engine light steady or flashing? A flashing light means you should avoid driving it.
Caller
Steady.
AI receptionist
Okay. Our diagnostic is $149 and we'll inspect the brakes at the same time at no extra charge. I have tomorrow at 8:00 AM or 11:30 AM Central. You can wait in our lounge or use our shuttle.
Caller
8 AM, I'll drop it off.
AI receptionist
Sounds good. Can I get your name and email for the booking?
Caller
Mike Torres, mike.torres@example.com.
AI receptionist
Booked for tomorrow at 8:00 AM Central. I've sent you a confirmation. Your advisor will call with an estimate before any work is done.

How do you set up an AI receptionist for an auto repair shop?

1
Tell Frontivo.io about your auto repair shop: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
3
Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

Oil change
Check engine light diagnostics
Brakes
Tires and alignment
State inspection
AC and heating repair
Transmission service
Amenities (shuttle, loaners, key drop, waiting area)

Works with the tools you already use

Your business phone number. Forward your existing line, or get a new number.
Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
Zapier, webhooks and API. Send every new lead and booking to the other software your auto repair shop runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.

What are missed calls costing your auto repair shop?

Adjust the sliders to your own numbers.

Missed calls per week20

Callers who would have booked40%

Average job value$450

Estimated extra revenue if those callers book

$15,588/month

Phone Only plan: -$199
Net per month: $15,389

Pays for itself after 1 job a month.

An estimate from your own numbers, not a promise. Prices in US dollars.

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Frontivo.io vs voicemail vs an answering service for auto repair shops

Voicemail
Cost
Free
Hours
24/7
Books on your calendar
No
Knows your urgent calls
No
Channels
Phone only
Human answering service (Ruby, Smith.ai)
Cost
Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
Hours
24/7
Books on your calendar
Often (Calendly or Google Calendar)
Knows your urgent calls
Follows your script
Channels
Phone; live chat or texts with some providers
In-house receptionist
Cost
About $4,500/mo in the US (median pay $38,010/yr plus benefits)
Hours
Business hours
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
One call at a time
Frontivo.io
Cost
From $99/mo for phone; $299/mo for phone, chat and text; usage included
Hours
24/7
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Swipe the table sideways to see every column →

Option	Cost	Hours	Books on your calendar	Knows your urgent calls	Channels
Voicemail	Free	24/7			Phone only
Human answering service (Ruby, Smith.ai)	Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls	24/7	Often (Calendly or Google Calendar)	Follows your script	Phone; live chat or texts with some providers
In-house receptionist	About $4,500/mo in the US (median pay $38,010/yr plus benefits)	Business hours			One call at a time
Frontivo.io	From $99/mo for phone; $299/mo for phone, chat and text; usage included	24/7			Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.

For auto shops the key difference is freeing service advisors: Frontivo.io handles bookings, prices and status messages so advisors can focus on the customers at the counter.

How much does an AI receptionist for auto repair shops cost?

Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your on-call number, missed-call text-back and appointment reminders. Auto repair shops who also want website chat and texting choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Other single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.

Compare all plans

FAQ

Auto Repair Shops: FAQ

Straight answers about how Frontivo.io works for auto repair shops.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

Yes, based on the hours and appointment slots you set in Frontivo.io or your connected Google Calendar.
Website chat can be live in about 15 minutes for most businesses. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).
For an auto repair shop, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.
Yes. If someone calling your auto repair shop hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.
Yes. When a caller to your auto repair shop asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

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Related industries

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The features behind it

All features

Guides for auto repair shops

Your AI receptionist is ready

Answer calls 24/7.

Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.

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Several locations, a team, or a custom setup? Talk to sales

AI Answering Service for Auto Repair Shops

What can an AI receptionist do for an auto repair shop?

What auto repair shops say about Frontivo.io

Why auto repair shops miss calls

How does Frontivo.io book a check-engine-light appointment?

How do you set up an AI receptionist for an auto repair shop?

Works with the tools you already use

What are missed calls costing your auto repair shop?

Frontivo.io vs voicemail vs an answering service for auto repair shops

How much does an AI receptionist for auto repair shops cost?

Auto Repair Shops: FAQ

01Can it book appointments into my shop schedule?

02Will it diagnose car problems?

03Can it answer "is my car ready?"

04Can it quote prices?

05Does it handle after-hours drop-offs?

06Can it send reminders and review requests?

07How long does setup take?

08How much does an AI answering service for auto repair shops cost per month?

09Does it text back missed calls?

10Can it transfer an urgent call to me live?

11Does Frontivo.io work for auto repair shops outside the US?

Keep exploring

Related industries

The features behind it

Guides for auto repair shops

Answer calls 24/7.