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Locksmith Answering Service & AI Receptionist

Frontivo.io is a 24/7 AI phone answering service and front desk for locksmiths. It answers calls, website chats and texts around the clock, handles home, car and business lockouts, gives upfront pricing from your price list, explains your proof-of-ownership policy, and books your locksmith or flags urgent jobs for your on-call team right away, with the full address. Phone answering starts at $99/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.

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14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What locksmiths say

Answered in seconds

I'm locked out of my house and it's almost midnight.

I'm sorry — let's get you inside. Is anyone or any pet inside who needs urgent help?

No, just me outside.

Okay. What's the address, and is it a regular key lock, deadbolt or smart lock?

What can an AI receptionist do for a locksmith?

  • Lockout intake

    Captures lockout type (home, car, business), exact location, vehicle make/model/year for car lockouts, and whether anyone is in danger (for example a child or pet locked in a car — the caller is told to call emergency services first, 911 in the US).

  • Upfront pricing

    Quotes your service-call fee and lockout price ranges from your price list, and explains what could change the price.

  • Proof-of-ownership policy

    Explains that the customer must show ID or proof of residence or ownership on arrival.

  • Urgent job alerts

    Flags urgent jobs for your on-call team with all the details right away and tells the caller your typical arrival window.

  • Rekeys and lock changes

    Books rekeys, lock replacements and smart-lock installs for new homeowners and landlords.

  • Car keys and fobs

    Collects vehicle details for key cutting and fob programming quotes.

  • Commercial security

    Captures access-control, master-key and safe requests from businesses.

Real clients

What locksmiths say about Frontivo.io

“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”

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Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.

Why locksmiths lose lockout calls

Lockout callers are stressed, standing outside, and often call several locksmiths. The first one that answers with a clear price and arrival time usually wins. Many customers have also heard about bait-and-switch pricing, so transparent, confident answers build trust instantly. Voicemail at 11 PM can mean the job goes elsewhere.

How does Frontivo.io handle a late-night house lockout?

Prices and names are examples — Frontivo.io only quotes the prices and details you give it.

  1. Caller

    I'm locked out of my house and it's almost midnight.

  2. AI receptionist

    I'm sorry — let's get you inside. Is anyone or any pet inside who needs urgent help?

  3. Caller

    No, just me outside.

  4. AI receptionist

    Okay. What's the address, and is it a regular key lock, deadbolt or smart lock?

  5. Caller

    3310 Maple Avenue, 94110. A deadbolt.

  6. AI receptionist

    Our after-hours house lockout is $150–$250, including the service call. When the locksmith arrives, you'll need a photo ID showing this address or another proof of residence. Our typical after-hours arrival time is about 30–40 minutes. Shall I book it?

  7. Caller

    Yes. My ID has this address.

  8. AI receptionist

    Good. What name and email should I put the booking under?

  9. Caller

    Tony Alvarez, tony.alvarez@example.com.

  10. AI receptionist

    Booked. I've flagged this for our on-call locksmith right now, and they'll follow up with you shortly. I've also sent you a confirmation.

How do you set up an AI receptionist for a locksmith business?

  1. 1

    Tell Frontivo.io about your locksmith business: services, prices, hours and service area — type them in or import an FAQ or services page from your website.

  2. 2

    Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.

  3. 3

    Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

  • Home lockouts
  • Car lockouts
  • Business lockouts
  • Rekeying
  • Lock installation and replacement
  • Smart locks
  • Car key cutting and fob programming
  • Access control and master key systems
  • Safe opening

Works with the tools you already use

  • Your business phone number. Forward your existing line, or get a new number.
  • Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
  • Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
  • Zapier, webhooks and API. Send every new lead and booking to the other software your locksmith business runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.

What are missed calls costing your locksmith business?

Adjust the sliders to your own numbers.

15
30%
$150

Estimated extra revenue if those callers book

$2,923/month

Phone Only plan
-$199
Net per month
$2,724

Pays for itself after 2 jobs a month.

An estimate from your own numbers, not a promise. Prices in US dollars.

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Frontivo.io vs voicemail vs an answering service for locksmiths

  • Voicemail

    Cost
    Free
    Hours
    24/7
    Books on your calendar
    No
    Knows your urgent calls
    No
    Channels
    Phone only

  • Human answering service (Ruby, Smith.ai)

    Cost
    Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
    Hours
    24/7
    Books on your calendar
    Often (Calendly or Google Calendar)
    Knows your urgent calls
    Follows your script
    Channels
    Phone; live chat or texts with some providers

  • In-house receptionist

    Cost
    About $4,500/mo in the US (median pay $38,010/yr plus benefits)
    Hours
    Business hours
    Books on your calendar
    Yes
    Knows your urgent calls
    Yes
    Channels
    One call at a time

  • Frontivo.io

    Cost
    From $99/mo for phone; $299/mo for phone, chat and text; usage included
    Hours
    24/7
    Books on your calendar
    Yes
    Knows your urgent calls
    Yes
    Channels
    Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Swipe the table sideways to see every column →

OptionCostHoursBooks on your calendarKnows your urgent callsChannels
VoicemailFree24/7Phone only
Human answering service (Ruby, Smith.ai)Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls24/7Often (Calendly or Google Calendar)Follows your scriptPhone; live chat or texts with some providers
In-house receptionistAbout $4,500/mo in the US (median pay $38,010/yr plus benefits)Business hoursOne call at a time
Frontivo.ioFrom $99/mo for phone; $299/mo for phone, chat and text; usage included24/7Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.

For locksmiths the key difference is trust at speed: Frontivo.io gives an upfront price, explains the ID policy and gives an arrival time in one short call.

How much does a locksmith answering service cost with Frontivo.io?

Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your on-call number, missed-call text-back and appointment reminders. Locksmiths who also want website chat and texting choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Other single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.

Compare all plans

FAQ

Locksmiths: FAQ

Straight answers about how Frontivo.io works for locksmiths.

  1. It is an AI phone answering service: software answers your line in a natural voice, quotes the prices in your list and explains your proof-of-ownership policy. When a caller asks for a person or a job is urgent, it transfers the live call to your on-call number on Phone Only, Phone Lite, Starter and Growth, or takes a detailed message and alerts you right away. If you need a live person on every call, a human answering service is a better fit; you can forward only busy or unanswered calls to Frontivo.io.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7Talk to salesTeams, locations, custom setupsEmail supportsupport@frontivo.io

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Guides for locksmiths

Your AI receptionist is ready

Answer calls 24/7.

Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.

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