AI Receptionist for Moving Companies
Frontivo is a 24/7 AI receptionist and answering service for moving companies. It answers every call, chat and text, qualifies each move (date, home size, stairs, distance, specialty items), books in-home or video surveys, explains deposits and valuation options in your words, and follows up on open quotes. Phone answering starts at $299/month on the Growth plan, with a 5-day free trial.
5-day free trial · No credit card · Keep your number
I need a quote to move my two-bedroom apartment on the 28th.
Happy to help. Where are you moving from and to?
From downtown Austin to Round Rock.
Thanks. Which floor are you on now, and is there an elevator? Same question for the new place.
What can an AI receptionist do for a moving company?
Move qualification
Collects move date and flexibility, origin and destination, home size, floors, elevators, parking and long-carry details.
Specialty items
Flags pianos, safes, gym equipment, antiques and art for special handling.
Surveys and estimates
Books in-home or video surveys, or captures an inventory for binding or non-binding estimates.
Date availability
Checks crew and truck availability for the requested date and offers alternatives.
Deposits and valuation
Explains your deposit, cancellation and valuation/insurance options in your approved wording.
Packing and storage upsells
Offers packing, unpacking and storage services.
Quote follow-up
Automatically follows up with customers who have not booked yet.
Why moving companies lose booked moves
Moving customers request quotes from several companies at once. The mover that answers quickly, asks smart questions and gives a clear next step usually wins. Most inquiries arrive in the evenings and weekends when office staff are off, and peak season (summer and month-end) overwhelms phones.
How does Frontivo qualify a local move?
A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.
Caller
I need a quote to move my two-bedroom apartment on the 28th.
Frontivo AI
Happy to help. Where are you moving from and to?
Caller
From downtown Austin to Round Rock.
Frontivo AI
Thanks. Which floor are you on now, and is there an elevator? Same question for the new place.
Caller
Third floor with an elevator, and the new place is a house.
Frontivo AI
Any large or special items — piano, safe, gym equipment?
Caller
Just a treadmill.
Frontivo AI
Got it. For a 2-bedroom local move we usually send 3 movers and a truck at $139 per hour with a 3-hour minimum. The 28th is available at 8:00 AM Central. Would you like a free video survey tomorrow at 6:00 PM Central to confirm the estimate?
Caller
Yes.
Frontivo AI
Booked. I've texted the survey link and a hold on the 28th, which we'll confirm with a deposit after the survey.
How do you set up an AI receptionist for a moving company?
- 1
Tell Frontivo about your moving company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
- 2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
- 3
Forward your business line (or get a new number) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Local moves
- Long-distance moves
- Packing and unpacking
- Storage
- Specialty items (pianos, safes, antiques)
- Office and commercial moves
- Deposits and cancellation policy
- Valuation / moving insurance options
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google Calendar. Books real open slots, so nothing is ever double-booked.
- Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
- Signed webhooks. Send every new lead and booking to the other software your moving company runs on.
What are missed calls costing your moving company?
Adjust the sliders to your own numbers.
Estimated revenue lost to missed calls
$31,176/month
An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.
Stop losing these callsFrontivo vs voicemail vs an answering service for moving companies
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service | Per call or per minute | 24/7 | Phone only | ||
| In-house receptionist | Full-time salary | Business hours | One call at a time | ||
| Frontivo | Flat monthly plan | 24/7 | Phone, chat, SMS & social |
For movers the key difference is qualification depth: Frontivo gathers everything an estimator needs, so quotes are faster and more accurate.
How much does an AI answering service for movers cost?
Most moving companies choose Growth ($299/month) with 500 AI minutes. Companies with multiple trucks and long-distance lanes choose Pro ($599/month). All plans include a 5-day free trial.
Compare all plansAI receptionist for moving companies: FAQ
It can share your hourly rates, minimums and typical crew sizes, and it books surveys for binding estimates.
Yes, based on the crew and truck availability you connect or enter.
It explains your valuation options in your approved wording but does not give insurance advice.
Yes. It captures origin, destination, inventory and dates for your long-distance estimator.
Yes. Automations can follow up with customers who have not booked.
Yes. It offers those services during qualification.
About 15 minutes for most businesses, plus entering your rates.
Stop missing moving companies calls tonight.
Set up your AI receptionist in about 15 minutes — no credit card required.
5-day free trial · No credit card · Live in about 15 minutes