Can it give moving quotes?

It can share your hourly rates, minimums and typical crew sizes, and it books surveys for binding estimates.

Can it check if a date is available?

Yes, based on the availability in your calendar.

Does it explain moving insurance?

It explains your valuation options in your approved wording but does not give insurance advice.

Can it handle long-distance moves?

Yes. It captures origin, destination, inventory and dates for your long-distance estimator.

Does it follow up on quotes?

Yes. On Growth, automations can follow up on a customer's own recent quote request that hasn't been answered.

Can it upsell packing and storage?

Yes. It offers those services during qualification.

How long does setup take?

Website chat can be live in about 15 minutes for most businesses, plus entering your rates. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).

How much does an AI answering service for moving companies cost per month?

For a moving company, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.

Does it text back missed calls?

Yes. If someone calling your moving company hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.

Can it transfer an urgent call to me live?

Yes. When a caller to your moving company asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Does Frontivo.io work for moving companies outside the US?

Yes. Frontivo.io serves moving companies in almost every country (the few we don't serve are listed on the countries page). Website chat and email work everywhere; for calls and texts you get a local number in 40+ countries (some with a monthly local-number fee shown before setup) or a US number in any other country we serve. WhatsApp is coming soon. The country-by-country table is at countries.

For moving companies

Moving Company Answering Service & AI Receptionist

Frontivo.io is a 24/7 AI receptionist and answering service for moving companies. It answers calls, chats and texts, qualifies each move (date, home size, stairs, distance, specialty items), books in-home or video surveys, explains deposits and valuation options in your words, and, on Growth, follows up on open quotes. Phone answering starts at $99/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.

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14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What moving companies say

Answered in seconds

I need a quote to move my two-bedroom apartment on the 28th.

Happy to help. Where are you moving from and to?

From downtown Austin to Round Rock.

Thanks. Which floor are you on now, and is there an elevator? Same question for the new place.

What can an AI receptionist do for a moving company?

Move qualification
Collects move date and flexibility, origin and destination, home size, floors, elevators, parking and long-carry details.
Specialty items
Flags pianos, safes, gym equipment, antiques and art for special handling.
Surveys and estimates
Books in-home or video surveys, or captures an inventory for binding or non-binding estimates.
Date availability
Checks your calendar for the requested date and offers alternatives.
Deposits and valuation
Explains your deposit, cancellation and valuation/insurance options in your approved wording.
Packing and storage upsells
Offers packing, unpacking and storage services.
Quote follow-up
On Growth, automations follow up on a customer's own recent quote request that hasn't been answered.

Real clients

What moving companies say about Frontivo.io

“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”

Feel Secure

Posted on Trustpilot

Read all reviews

Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.

Why moving companies lose booked moves

Moving customers request quotes from several companies at once. The mover that answers quickly, asks smart questions and gives a clear next step usually wins. Many inquiries arrive in the evenings and weekends when office staff are off, and peak season (summer and month-end) overwhelms phones.

How does Frontivo.io qualify a local move?

Prices and names are examples — Frontivo.io only quotes the prices and details you give it.

Caller
I need a quote to move my two-bedroom apartment on the 28th.
AI receptionist
Happy to help. Where are you moving from and to?
Caller
From downtown Austin to Round Rock.
AI receptionist
Thanks. Which floor are you on now, and is there an elevator? Same question for the new place.
Caller
Third floor with an elevator, and the new place is a house.
AI receptionist
Any large or special items — piano, safe, gym equipment?
Caller
Just a treadmill.
AI receptionist
Got it. For a 2-bedroom local move we usually send 3 movers and a truck at $139 per hour with a 3-hour minimum. The 28th is available at 8:00 AM Central. Would you like a free video survey tomorrow at 6:00 PM Central to confirm the estimate?
Caller
Yes.
AI receptionist
Great. What name and email should I put the survey under?
Caller
Olivia Sanders, olivia.sanders@example.com.
AI receptionist
Booked. I've sent you a confirmation for the survey and noted the 28th as your requested date — we'll confirm it with a deposit after the survey.

How do you set up an AI receptionist for a moving company?

1
Tell Frontivo.io about your moving company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
3
Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

Local moves
Long-distance moves
Packing and unpacking
Storage
Specialty items (pianos, safes, antiques)
Office and commercial moves
Deposits and cancellation policy
Valuation / moving insurance options

Works with the tools you already use

Your business phone number. Forward your existing line, or get a new number.
Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
Zapier, webhooks and API. Send every new lead and booking to the other software your moving company runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.

What are missed calls costing your moving company?

Adjust the sliders to your own numbers.

Missed calls per week20

Callers who would have booked30%

Average job value$1,200

Estimated extra revenue if those callers book

$31,176/month

Phone Only plan: -$199
Net per month: $30,977

Pays for itself after 1 job a month.

An estimate from your own numbers, not a promise. Prices in US dollars.

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Frontivo.io vs voicemail vs an answering service for moving companies

Voicemail
Cost
Free
Hours
24/7
Books on your calendar
No
Knows your urgent calls
No
Channels
Phone only
Human answering service (Ruby, Smith.ai)
Cost
Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
Hours
24/7
Books on your calendar
Often (Calendly or Google Calendar)
Knows your urgent calls
Follows your script
Channels
Phone; live chat or texts with some providers
In-house receptionist
Cost
About $4,500/mo in the US (median pay $38,010/yr plus benefits)
Hours
Business hours
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
One call at a time
Frontivo.io
Cost
From $99/mo for phone; $299/mo for phone, chat and text; usage included
Hours
24/7
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Swipe the table sideways to see every column →

Option	Cost	Hours	Books on your calendar	Knows your urgent calls	Channels
Voicemail	Free	24/7			Phone only
Human answering service (Ruby, Smith.ai)	Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls	24/7	Often (Calendly or Google Calendar)	Follows your script	Phone; live chat or texts with some providers
In-house receptionist	About $4,500/mo in the US (median pay $38,010/yr plus benefits)	Business hours			One call at a time
Frontivo.io	From $99/mo for phone; $299/mo for phone, chat and text; usage included	24/7			Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.

For movers the key difference is qualification depth: Frontivo.io gathers everything an estimator needs, so quotes are faster and more accurate.

How much does an AI answering service for movers cost?

Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your on-call number, missed-call text-back and appointment reminders. Moving companies who also want website chat and texting choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Other single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.

Compare all plans

FAQ

Moving Companies: FAQ

Straight answers about how Frontivo.io works for moving companies.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

It can share your hourly rates, minimums and typical crew sizes, and it books surveys for binding estimates.
Website chat can be live in about 15 minutes for most businesses, plus entering your rates. For calls, forward your existing line, or get a new number (in the US, Canada, Puerto Rico and a few other countries it is connected in seconds; most other countries, including the UK, Australia, Germany and the Philippines, need business documents first, which takes 1-3 business days; in some countries you confirm a monthly local-number fee on the card first; and where no local number is offered you get a US (+1) number in seconds).
For a moving company, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.
Yes. If someone calling your moving company hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.
Yes. When a caller to your moving company asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

Keep exploring

Related industries

All industries

The features behind it

All features

Guides for moving companies

Your AI receptionist is ready

Answer calls 24/7.

Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.

Start free trial Try the live demo

14-day free trial
No credit card
Cancel anytime

Several locations, a team, or a custom setup? Talk to sales

Moving Company Answering Service & AI Receptionist

What can an AI receptionist do for a moving company?

What moving companies say about Frontivo.io

Why moving companies lose booked moves

How does Frontivo.io qualify a local move?

How do you set up an AI receptionist for a moving company?

Works with the tools you already use

What are missed calls costing your moving company?

Frontivo.io vs voicemail vs an answering service for moving companies

How much does an AI answering service for movers cost?

Moving Companies: FAQ

01Can it give moving quotes?

02Can it check if a date is available?

03Does it explain moving insurance?

04Can it handle long-distance moves?

05Does it follow up on quotes?

06Can it upsell packing and storage?

07How long does setup take?

08How much does an AI answering service for moving companies cost per month?

09Does it text back missed calls?

10Can it transfer an urgent call to me live?

11Does Frontivo.io work for moving companies outside the US?

Keep exploring

Related industries

The features behind it

Guides for moving companies

Answer calls 24/7.