AI Receptionist for Restaurants
Frontivo is an AI receptionist and phone answering service for restaurants. It answers every call, website chat, text and Instagram or Facebook message in seconds, handles the questions your staff hear all day, like hours, menu, dietary options, parking and wait times you share, books reservations on your calendar, and collects large-party and private-event inquiries for your manager. It doesn't take payments or process orders. Plans start at $279/month with phone, chat and text answering included, and every plan starts with a 3-day free trial.
3-day free trial · No credit card · Keep your number
Hi, do you have a table for six this Saturday around 7?
Let me check. Saturday at 7:00 is full, but I have 6:30 or 8:15 for six people. Would either work?
8:15 is fine. One of us is gluten-free, is that okay?
Yes. The kitchen offers gluten-free pasta and several gluten-free mains, and your server can walk you through the options. Can I have a name and mobile number for the reservation?
What can an AI receptionist do for a restaurant?
Reservations
Books tables on your calendar by party size and time, handles changes and cancellations, and texts the guest a confirmation.
Menu and dietary questions
Answers questions about the menu, vegetarian, vegan and gluten-free options and allergens, strictly from the information you provide.
Hours, location and parking
Answers holiday hours, directions, parking and dress code, so your host can focus on the dining room.
Large parties and private events
Collects the date, party size, budget and contact details for large parties, catering and private events, and sends them to your manager.
Social messages
Replies to Instagram and Facebook messages on Growth and higher plans with the same answers.
Order links
Shares your online ordering or delivery links. Frontivo doesn't take orders or payments itself.
Language support
Replies in the caller's language, which helps in tourist areas and diverse neighborhoods.
Why restaurants can't answer the phone during service
During the dinner rush your host is seating guests, servers are running food and the phone keeps ringing with the same questions: are you open, do you have gluten-free options, can I bring a group of twelve on Saturday? Unanswered calls mean lost reservations and lost catering and event business. Answering them means a worse experience for the guests standing in front of you.
How does Frontivo handle a reservation call during the dinner rush?
A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.
Caller
Hi, do you have a table for six this Saturday around 7?
Frontivo AI
Let me check. Saturday at 7:00 is full, but I have 6:30 or 8:15 for six people. Would either work?
Caller
8:15 is fine. One of us is gluten-free, is that okay?
Frontivo AI
Yes. The kitchen offers gluten-free pasta and several gluten-free mains, and your server can walk you through the options. Can I have a name and mobile number for the reservation?
Caller
Daniel Ortiz, 555-718-3344.
Frontivo AI
You're booked for six on Saturday at 8:15 PM, Daniel. I've noted the gluten-free guest and texted you a confirmation. Street parking is free after 6 PM.
How do you set up an AI receptionist for a restaurant?
- 1
Tell Frontivo about your restaurant: hours, menu, dietary options, reservation rules, party sizes, private events and parking — type them in or import your menu or FAQ page from your website.
- 2
Set your rules — maximum party size for booking, when to send inquiries to a manager, when to transfer to the host stand — then test every channel in the Channel Tester.
- 3
Forward your restaurant line (or get a new number) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Hours and holiday hours
- Menu highlights
- Vegetarian, vegan and gluten-free options
- Allergen information
- Reservation policy
- Large parties and private dining
- Catering
- Parking and directions
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google Calendar. Books real open slots, so nothing is ever double-booked.
- Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
- Signed webhooks. Send every new lead and booking to the other software your restaurant runs on.
What are missed calls costing your restaurant?
Adjust the sliders to your own numbers.
Estimated revenue lost to missed calls
$3,897/month
An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.
Stop losing these callsFrontivo vs voicemail vs an answering service for restaurants
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service | Per call or per minute | 24/7 | Phone only | ||
| In-house receptionist | Full-time salary | Business hours | One call at a time | ||
| Frontivo | Flat monthly plan | 24/7 | Phone, chat, SMS & social |
For restaurants the difference that matters most is the rush: Frontivo answers every call at once, so guests get answers and your host stays with the guests in front of them.
How much does an AI receptionist for a restaurant cost?
Most restaurants start on Starter ($279/month): 150 AI voice minutes, 300 chat and social conversations and 200 AI text replies, with phone, chat and SMS answering included. Busy restaurants that also want Instagram, Messenger and WhatsApp replies, automations and live transfer to the host stand choose Growth ($449/month, 400 minutes), and restaurant groups choose Pro ($849/month, 900 minutes, 3 numbers). Annual plans save 15%, extra usage is billed at clear per-unit rates, and every plan starts with a 3-day free trial with no setup fee.
Compare all plansAI receptionist for restaurants: FAQ
Yes. It books tables on your Google Calendar or Frontivo calendar using the party sizes and times you allow, and texts the guest a confirmation.
Stop missing calls tonight.
Set up your AI receptionist in about 15 minutes — no credit card required.
3-day free trial · No credit card · Live in about 15 minutes