AI Receptionist & Answering Service for Cleaning Companies
Frontivo.io is a 24/7 AI receptionist and answering service for residential and commercial cleaning companies. It answers calls, chats and texts, gives instant quotes from your pricing (bedrooms, bathrooms, square footage, add-ons), books one-time, recurring and move-out cleans, and handles reschedules and entry instructions. Phone answering starts at $99/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.
14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What cleaning companies say
Hi, I need a move-out cleaning for my apartment next Friday.
Happy to help. How many bedrooms and bathrooms, and will the apartment be empty?
Two bedrooms, one bathroom, and yes it'll be empty.
Would you like inside the oven, fridge and cabinets included? Most move-outs include them.
What can an AI receptionist do for a cleaning business?
Instant quotes
Calculates prices from your rules — bedrooms, bathrooms, square footage, cleaning type, pets and add-ons like inside the oven or fridge.
Recurring bookings
Sets up weekly, biweekly or monthly cleanings and explains recurring discounts.
Move-in / move-out cleans
Qualifies empty-home cleans, dates and property access, and books them.
Reschedules and cancellations
Moves appointments within your rules and explains your cancellation policy.
Entry instructions
Collects lockbox codes, alarm notes, parking and pet information and saves them to the booking.
Commercial cleaning leads
Captures office size, frequency and walkthrough requests for commercial bids.
Review requests
On Growth, automations send a review request after each cleaning.
What cleaning companies say about Frontivo.io
“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”
Feel Secure
Feel Secure
Posted on Trustpilot
Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.
Why cleaning companies lose bookings
Many cleaning customers want a price and a date in the same conversation. If they have to wait for a callback, they may book the company that answered first. Owners are often cleaning themselves, managing teams and handling reschedules all day — so quote requests pile up in voicemail and web forms.
How does Frontivo.io quote and book a move-out clean?
Prices and names are examples — Frontivo.io only quotes the prices and details you give it.
Caller
Hi, I need a move-out cleaning for my apartment next Friday.
AI receptionist
Happy to help. How many bedrooms and bathrooms, and will the apartment be empty?
Caller
Two bedrooms, one bathroom, and yes it'll be empty.
AI receptionist
Would you like inside the oven, fridge and cabinets included? Most move-outs include them.
Caller
Yes, all of that.
AI receptionist
For a 2-bedroom, 1-bath move-out clean with oven, fridge and cabinets, the price is $189. Next Friday I have 9:00 AM or 1:00 PM Pacific. Which do you prefer?
Caller
9 AM.
AI receptionist
Great. What name and email should I put the booking under?
Caller
Nicole Adams, nicole.adams@example.com.
AI receptionist
Booked for Friday at 9:00 AM Pacific. How will the team get in — will you be there, or is there a lockbox?
Caller
Lockbox, code 4412.
AI receptionist
Saved securely to your booking. I've sent you a confirmation with our cancellation policy.
How do you set up an AI receptionist for a cleaning company?
- 1
Tell Frontivo.io about your cleaning company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
- 2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
- 3
Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Standard cleaning
- Deep cleaning
- Move-in / move-out cleaning
- Recurring cleaning (weekly, biweekly, monthly)
- Add-ons (oven, fridge, cabinets, windows, laundry)
- Post-construction cleaning
- Office and commercial cleaning
- Cancellation and rescheduling policy
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
- Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
- Zapier, webhooks and API. Send every new lead and booking to the other software your cleaning company runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.
What are missed calls costing your cleaning company?
Adjust the sliders to your own numbers.
Estimated extra revenue if those callers book
$2,806/month
- Phone Only plan
- -$199
- Net per month
- $2,607
Pays for itself after 2 jobs a month.
An estimate from your own numbers, not a promise. Prices in US dollars.
Start free trialFrontivo.io vs voicemail vs an answering service for cleaning companies
Voicemail
- Cost
- Free
- Hours
- 24/7
- Books on your calendar
- No
- Knows your urgent calls
- No
- Channels
- Phone only
Human answering service (Ruby, Smith.ai)
- Cost
- Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
- Hours
- 24/7
- Books on your calendar
- Often (Calendly or Google Calendar)
- Knows your urgent calls
- Follows your script
- Channels
- Phone; live chat or texts with some providers
In-house receptionist
- Cost
- About $4,500/mo in the US (median pay $38,010/yr plus benefits)
- Hours
- Business hours
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- One call at a time
Frontivo.io
- Cost
- From $99/mo for phone; $299/mo for phone, chat and text; usage included
- Hours
- 24/7
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.
Swipe the table sideways to see every column →
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service (Ruby, Smith.ai) | Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls | 24/7 | Often (Calendly or Google Calendar) | Follows your script | Phone; live chat or texts with some providers |
| In-house receptionist | About $4,500/mo in the US (median pay $38,010/yr plus benefits) | Business hours | One call at a time | ||
| Frontivo.io | From $99/mo for phone; $299/mo for phone, chat and text; usage included | 24/7 | Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon. |
Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.
For cleaning companies the key difference is instant quoting: Frontivo.io can give an exact price and book in one conversation, so customers don't wait for a callback.
How much does an AI receptionist for cleaning companies cost?
Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your on-call number, missed-call text-back and appointment reminders. Cleaning companies who also want website chat and texting choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Other single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.
Compare all plansFAQ
Cleaning Companies: FAQ
Straight answers about how Frontivo.io works for cleaning companies.
- Yes, from the pricing rules you enter — bedrooms, bathrooms, square footage, cleaning type and add-ons. If a job falls outside your rules it offers a walkthrough or a custom quote.
Still have questions?
Pick whatever's easiest. We're happy to help.
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The features behind it
- AI phone receptionist
- After-hours answering service
- AI appointment booking
- Human handoff and live call transfer
- Text messaging (SMS)
Guides for cleaning companies
- What is an AI answering service? How it works, what it costs and how to choose one
- Which answering service is best for a small business? Live, AI and hybrid compared
- After-hours and 24/7 answering service: your options compared (and what each costs)
- How much does an answering service cost? Live and AI pricing compared
- Compare Frontivo.io with other options
Answer calls 24/7.
Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.
- 14-day free trial
- No credit card
- Cancel anytime
Several locations, a team, or a custom setup? Talk to sales
