AI Receptionist & Answering Service for Carpet Cleaners
Frontivo.io is a 24/7 AI receptionist and answering service for carpet, rug and upholstery cleaners. It answers calls, chats and texts, quotes by room, area or piece from your own price list, explains your pet-stain and protector options, books cleanings on your calendar with the right appointment length, tells customers how to prepare and how long drying takes, and flags wet-carpet calls for your team. Phone Only starts at $199/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.
14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it
Hi, I'd like a price for cleaning three bedrooms and a hallway. We have a dog, so there are some stains.
Happy to help. Are they standard-size bedrooms? And are the stains mostly pet accidents, or something else?
Normal bedrooms. Pet accidents, mostly in one room.
Thanks. Three rooms and a hallway is $165, and our pet-odor treatment for that one room is $35, so $200 in total. Older pet stains sometimes don't come out completely, so the technician will check them with you before starting. What's your ZIP or postal code?
What can an AI receptionist do for a carpet cleaning business?
Room-by-room quotes
Quotes your per-room, per-area or square-footage prices, stairs, minimum charge and add-ons like protector, only from the prices you entered.
Pet stains and odors
Explains your pet-odor and stain treatments in your wording, and that some old stains may not come out completely, so expectations are set before the visit.
Upholstery and rugs
Quotes sofas, chairs and mattresses by piece and books area-rug cleaning, noting the fabric or rug type if the customer knows it.
Move-outs and rental turnovers
Books move-out cleans ahead of the inspection date and captures the landlord's or property manager's contact details for your team.
Wet-carpet calls
If you offer water extraction, flags wet carpet from a leak or flood as urgent and alerts your team right away (live transfer to your on-call number is on every phone plan).
Preparation and drying
Tells customers how to prepare — clearing small items, keeping pets away, parking near the door for the truck — and your typical drying time, from your instructions.
Reminders and reviews
Sends appointment reminders, and on Growth review requests after each cleaning.
Why carpet cleaners lose bookings
Carpet cleaning is booked on price and convenience. A homeowner getting ready for guests, a tenant facing a move-out inspection or a landlord turning over a unit wants a quote and a date on the first call. Your technicians spend hours on their knees with a wand in hand, so calls go to voicemail and many of those callers book the next company they reach. And when a leak soaks a carpet, the customer can't wait until tomorrow for a callback.
How does Frontivo.io quote a pet-stain carpet cleaning?
A sample conversation. Prices and names are examples — Frontivo.io only quotes the prices and details you give it.
Caller
Hi, I'd like a price for cleaning three bedrooms and a hallway. We have a dog, so there are some stains.
Frontivo.io AI
Happy to help. Are they standard-size bedrooms? And are the stains mostly pet accidents, or something else?
Caller
Normal bedrooms. Pet accidents, mostly in one room.
Frontivo.io AI
Thanks. Three rooms and a hallway is $165, and our pet-odor treatment for that one room is $35, so $200 in total. Older pet stains sometimes don't come out completely, so the technician will check them with you before starting. What's your ZIP or postal code?
Caller
60614.
Frontivo.io AI
You're in our area. I have Wednesday between 9 and 11 AM or Friday between 1 and 3 PM Central. Which works?
Caller
Friday.
Frontivo.io AI
Booked for Friday, 1 to 3 PM Central. Please pick up small items from the floors beforehand and plan on about 6 to 8 hours of drying time. I've texted you a confirmation.
How do you set up an AI receptionist for a carpet cleaning company?
- 1
Tell Frontivo.io about your carpet cleaning company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
- 2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
- 3
Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Carpet cleaning (per room or per area)
- Stairs and hallways
- Pet stain and odor treatment
- Upholstery cleaning (sofas, chairs, mattresses)
- Area rug cleaning
- Tile and grout cleaning
- Water extraction and wet carpet
- Preparation and drying times
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
- Website chat, text, WhatsApp, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (WhatsApp, Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge.
- Zapier, webhooks and API. Send every new lead and booking to the other software your carpet cleaning company runs on through Zapier, Make, signed webhooks or the API (on Growth; opens soon, reserve it at no charge). Google Sheets and Slack or Teams alerts work on every plan.
What are missed calls costing your carpet cleaning company?
Adjust the sliders to your own numbers.
Estimated extra revenue if those callers book
$4,001/month
- Phone Only plan
- -$199
- Net per month
- $3,802
Pays for itself after 1 job a month.
An estimate from your own numbers, not a promise. Prices in US dollars.
Start free trialFrontivo.io vs voicemail vs an answering service for carpet cleaners
Voicemail
- Cost
- Free
- Hours
- 24/7
- Books on your calendar
- No
- Knows your urgent calls
- No
- Channels
- Phone only
Human answering service (Ruby, Smith.ai)
- Cost
- Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
- Hours
- 24/7
- Books on your calendar
- Often (Calendly or Google Calendar)
- Knows your urgent calls
- Follows your script
- Channels
- Phone; live chat or texts with some providers
In-house receptionist
- Cost
- About $4,500/mo in the US (median pay $38,010/yr plus benefits)
- Hours
- Business hours
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- One call at a time
Frontivo.io
- Cost
- From $199/mo for phone; $299/mo for phone, chat and text; usage included
- Hours
- 24/7
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon)
Swipe the table sideways to see every column →
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service (Ruby, Smith.ai) | Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls | 24/7 | Often (Calendly or Google Calendar) | Follows your script | Phone; live chat or texts with some providers |
| In-house receptionist | About $4,500/mo in the US (median pay $38,010/yr plus benefits) | Business hours | One call at a time | ||
| Frontivo.io | From $199/mo for phone; $299/mo for phone, chat and text; usage included | 24/7 | Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon) |
Sources: Ruby and Smith.ai pricing pages (checked September 28, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.
For carpet cleaners the key difference is quoting on the first call: Frontivo.io prices rooms, stairs and add-ons from your own list and books the job, so customers don't wait for a callback that a competitor beats.
How much does an AI receptionist for carpet cleaners cost?
Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your on-call number, missed-call text-back and appointment reminders. Carpet cleaners who also want website chat and texting choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want WhatsApp, Instagram, Messenger and email choose Growth ($549/month; opens soon, reserve it at no charge) for all 7 channels, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe, and WhatsApp comes with WhatsApp Only or Growth, which open soon). Other single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.
Compare all plansFAQ
Carpet Cleaners: FAQ
Straight answers about how Frontivo.io works for carpet cleaners.
- Yes, from the pricing you enter — per room, per area or by square footage, plus stairs, a minimum charge and add-ons like pet treatment or protector. If a job falls outside your rules, for example a large commercial space, it books an on-site estimate instead.
Still have questions?
Pick whatever's easiest. We're happy to help.
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Answer calls 24/7.
Website chat can be live in about 15 minutes, and your phone number is connected when you subscribe. 14-day free trial, no credit card required.
- 14-day free trial
- No credit card
- Cancel anytime
Several locations, a team, or a custom setup? Talk to sales