Frontivo.io vs My AI Front Desk
My AI Front Desk (now branded Frontdesk on its site) sells an all-in-one AI receptionist plan with voice minutes, chatbot conversations and texts included, plus prepaid credits for extra usage. Here's how it compares with Frontivo.io's AI receptionist, using each company's own published information.
Last verified September 28, 2026 · Sources listed below
Frontivo.io may fit better if
- Customers message you on Instagram or Facebook Messenger.
- You want two-way Google or Outlook Calendar sync so busy times are respected.
- You sell online and want read-only Shopify or WooCommerce order lookup.
My AI Front Desk may fit better if
- You want the lowest entry price for an all-in-one AI receptionist among the products compared here.
- You need outbound call campaigns, or email handling on the entry plan.
- You use property-management software it integrates with.
Frontivo.io vs My AI Front Desk: feature by feature
Short, factual notes from each company's own website. Where a figure isn't published, we say so.
Swipe the table sideways to see every column →
| Feature | Frontivo.io | My AI Front Desk |
|---|---|---|
| Starting price | Phone plans from $199/month (Phone Only); phone, website chat and text from $299/month (Starter); all 7 channels $549/month (Growth; opens soon, reserve it at no charge). Single-channel plans from $99/month. USD, excluding tax. | From $99/month ($79/month billed annually). |
| Pricing model | Flat monthly plan with usage included. Extra usage: $0.35 per voice minute, $0.25 per conversation, $0.10 per AI text reply; we never hang up on a caller because a limit is reached. Annual billing saves 15%. | Flat monthly plan plus prepaid credits for extra usage (about $0.25 per extra voice minute). |
| Included usage (entry plan) | Starter: 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies a month. | 200 voice minutes, 100 chatbot conversations and 400 texts a month on the entry plan. |
| Channels | Phone, website chat and voice, text (SMS), WhatsApp, Instagram DM, Facebook Messenger and email in one inbox (WhatsApp, Instagram and Messenger on Growth, or on their own as WhatsApp Only, Instagram Only or Messenger Only; email on Growth or Email Only). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge. | Phone, SMS, WhatsApp, email, website chat and web voice. Facebook Messenger and Instagram: Not published. |
| Appointment booking | Books into real open times with a built-in calendar and two-way Google Calendar or Outlook (Microsoft 365) sync. | Built-in AI calendar. Which external calendars it syncs with: Not published. |
| CRM and integrations | Built-in CRM (leads, customers, pipeline) on Starter and Growth; HubSpot, Pipedrive and GoHighLevel sync, Mailchimp and Klaviyo, Zapier, Make and n8n through signed webhooks, and a REST API on Growth; Slack, Teams and other team alerts, Google Sheets and read-only Shopify and WooCommerce order lookup on every plan. No native Salesforce connector yet (it connects through Zapier). | Built-in CRM, Zapier, and API access on Enterprise; property-management software integrations listed. |
| Human handoff / live people | AI hands off to your own team: live call transfer on every plan that answers calls, otherwise a detailed message and text alert. Take over any chat or message from the inbox. No staffed human receptionists. | Escalates to a human supervisor with the transcript. No staffed human receptionists listed. |
| Contracts, setup fees and trial | No setup fee, month-to-month, 14-day free trial with no credit card, 14-day money-back guarantee on the first payment. | 7-day free trial, no contract, cancel anytime. |
Sources (checked September 28, 2026)
Buying guides
- Compare all 9 options: Best AI receptionist for small business
- Human vs AI costs: Virtual receptionist pricing
Prices and features change; check each vendor's site. Trademarks belong to their owners. Competitor details come from each vendor's public website on the date shown and are provided for general comparison only. Frontivo.io is not affiliated with or endorsed by these companies.
FAQ
Frontivo.io vs My AI Front Desk: FAQ
Straight answers about how Frontivo.io and My AI Front Desk compare.
My AI Front Desk (now branded Frontdesk on its site) sells an all-in-one AI receptionist plan with voice minutes, chatbot conversations and texts included, plus prepaid credits for extra usage. Frontivo.io is an AI receptionist that answers phone calls, website chat and voice, text messages, WhatsApp, Instagram DMs, Facebook Messenger and email with one knowledge base and one inbox, on a flat monthly plan with usage included.
Still have questions?
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Several locations, a team, or a custom setup? Talk to sales