Frontivo.io vs Ruby
Ruby provides live, human virtual receptionists and live chat agents, billed in monthly bundles of receptionist minutes and chats, with AI features used to support its human team. Here's how it compares with Frontivo.io's AI receptionist, using each company's own published information.
Last verified September 28, 2026 · Sources listed below
Frontivo.io may fit better if
- You want calls, chats and messages answered instantly, at any volume, without per-minute billing.
- You also want WhatsApp, Instagram, Messenger and email answered in the same place.
- You want to try it free for 14 days without a credit card.
Ruby may fit better if
- You want every call answered by a live person.
- You rely on integrations with legal or sales CRMs such as Clio, HubSpot or Salesforce.
- You handle a small number of calls where the personal touch matters most.
Frontivo.io vs Ruby: feature by feature
Short, factual notes from each company's own website. Where a figure isn't published, we say so.
Swipe the table sideways to see every column →
| Feature | Frontivo.io | Ruby |
|---|---|---|
| Starting price | Phone plans from $199/month (Phone Only); phone, website chat and text from $299/month (Starter); all 7 channels $549/month (Growth; opens soon, reserve it at no charge). Single-channel plans from $99/month. USD, excluding tax. | Receptionist plans from $250/month; live chat plans from $143/month. |
| Pricing model | Flat monthly plan with usage included. Extra usage: $0.35 per voice minute, $0.25 per conversation, $0.10 per AI text reply; we never hang up on a caller because a limit is reached. Annual billing saves 15%. | Per minute (receptionists) and per chat, in monthly bundles. Overage rate: Not published. |
| Included usage (entry plan) | Starter: 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies a month. | 50 receptionist minutes/month on the entry plan; 10 chats/month on the entry chat plan. |
| Channels | Phone, website chat and voice, text (SMS), WhatsApp, Instagram DM, Facebook Messenger and email in one inbox (WhatsApp, Instagram and Messenger on Growth, or on their own as WhatsApp Only, Instagram Only or Messenger Only; email on Growth or Email Only). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge. | Phone, website live chat, and calling and texting from your business number (app). WhatsApp and social messaging: Not published. |
| Appointment booking | Books into real open times with a built-in calendar and two-way Google Calendar or Outlook (Microsoft 365) sync. | Scheduling included; integrates with Calendly, Google Calendar and other scheduling tools. |
| CRM and integrations | Built-in CRM (leads, customers, pipeline) on Starter and Growth; HubSpot, Pipedrive and GoHighLevel sync, Mailchimp and Klaviyo, Zapier, Make and n8n through signed webhooks, and a REST API on Growth; Slack, Teams and other team alerts, Google Sheets and read-only Shopify and WooCommerce order lookup on every plan. No native Salesforce connector yet (it connects through Zapier). | HubSpot, Salesforce, Zoho, Keap, Clio, Zapier, Slack and more. |
| Human handoff / live people | AI hands off to your own team: live call transfer on every plan that answers calls, otherwise a detailed message and text alert. Take over any chat or message from the inbox. No staffed human receptionists. | Every call and chat is handled by live people, 24/7. There is no AI-only plan. |
| Contracts, setup fees and trial | No setup fee, month-to-month, 14-day free trial with no credit card, 14-day money-back guarantee on the first payment. | No activation, onboarding or setup fees listed. Contract length and free trial: Not published. |
Sources (checked September 28, 2026)
Buying guides
- Compare all 9 options: Best AI receptionist for small business
- Human vs AI costs: Virtual receptionist pricing
Prices and features change; check each vendor's site. Trademarks belong to their owners. Competitor details come from each vendor's public website on the date shown and are provided for general comparison only. Frontivo.io is not affiliated with or endorsed by these companies.
FAQ
Frontivo.io vs Ruby: FAQ
Straight answers about how Frontivo.io and Ruby compare.
Ruby provides live, human virtual receptionists and live chat agents, billed in monthly bundles of receptionist minutes and chats, with AI features used to support its human team. Frontivo.io is an AI receptionist that answers phone calls, website chat and voice, text messages, WhatsApp, Instagram DMs, Facebook Messenger and email with one knowledge base and one inbox, on a flat monthly plan with usage included.
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