Does the AI give veterinary advice?

No. It never diagnoses, recommends medication or gives doses. It gives your emergency instructions, books visits and passes medical questions to your veterinary team.

How does it handle pet emergencies?

You define what counts as an emergency. During hours Frontivo.io alerts your team right away (and can transfer the call), and after hours it gives owners your partner emergency hospital's address and number.

Can it book appointments for different species and visit types?

Yes. It books the right visit type and length for each species you see, using real availability on your calendar.

Can it send vaccine and appointment reminders?

Yes. Frontivo.io sends automated appointment reminders on every phone plan, by text to customers who agree to texts or by email, and review requests on Growth.

Does it integrate with my practice management software?

No EHR or practice-management connector today. Frontivo.io books into Google Calendar, Outlook Calendar or its own built-in calendar. On Growth ($549/month) it can send every new booking and lead to your other software through Zapier, Make, n8n, signed webhooks or the API. Ask the team about your specific system.

What happens when a pet owner asks for a person?

Frontivo.io transfers the call to your front desk number. If nobody picks up, it takes a detailed message noting who the caller wants and alerts you right away.

Does it work with my existing clinic number?

Yes. Forward your existing number to Frontivo.io, or get a new number. Clients keep calling the number they already know.

How much does an AI answering service for veterinary clinics cost per month?

For a veterinary clinic, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.

Does it text back missed calls?

Yes. If someone calling your veterinary clinic hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.

Can it transfer an urgent call to me live?

Yes. When a caller to your veterinary clinic asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.

Does Frontivo.io work for veterinary clinics outside the US?

Yes. Frontivo.io serves veterinary clinics in almost every country (the few we don't serve are listed on the countries page). Website chat and email work everywhere; for calls and texts you get a local number in 40+ countries (some with a monthly local-number fee shown before setup) or a US number in any other country we serve. WhatsApp is coming soon. The country-by-country table is at countries.

Can the website chat widget book appointments?

Yes. The chat and voice widget checks your real calendar (built-in, Google Calendar or Outlook Calendar) and offers only genuinely open times, then books the slot. Install it with one script tag on WordPress, Wix, Squarespace, Shopify and most site builders. It comes with every all-in-one plan and on its own with Website Chat Only at $149/month.

For veterinary clinics

Veterinary Answering Service & AI Receptionist

Frontivo.io is a 24/7 AI receptionist and veterinary answering service. It answers calls, chats and texts in seconds, books wellness exams, vaccines and sick visits on your real schedule, answers questions about services, pricing you choose to share, hours and new-client paperwork, takes refill and records requests as messages, and gives owners with a pet emergency your instructions and partner emergency hospital details right away. It never gives veterinary advice. All-in-one plans start at $299/month (Phone Only $199/month, Website Chat Only $149/month), and every plan starts with a 14-day free trial and no credit card.

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14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it · What veterinary clinics say

Answered in seconds

Hi, my dog just ate a bunch of chocolate. Is he going to be okay?

I'm sorry, that's scary. Possible poisoning is treated as an emergency. How much did he eat, what kind of chocolate, and how much does he weigh?

Maybe half a bar of dark chocolate. He's about 20 pounds.

Thank you. The clinic is closed right now, so please take him to Northside Animal ER at 400 River Road. Their number is 555-600-9100 — please call them on the way. You can also call your local animal poison helpline.

What can an AI receptionist do for a veterinary clinic?

Appointment booking
Books wellness exams, vaccines, dental cleanings, sick visits and surgery consults into open slots and texts the owner a confirmation.
Emergency guidance
Recognizes emergencies you define, like trouble breathing, poisoning, hit by a car or bloat signs, and gives your emergency instructions or your partner ER hospital's address and number right away.
New-client questions
Answers which species you see, your services, hours, location and what to bring to the first visit, from your own information.
Refill and records requests
Takes medication refill and vaccine-record requests as detailed messages for your team, without approving anything.
Boarding and grooming
Answers questions and takes bookings for boarding, grooming and daycare if you offer them.
After-hours coverage
Answers night and weekend calls and books the next available visit instead of a voicemail.
No veterinary advice
It never diagnoses, recommends medication or doses. Medical questions go to your veterinary team.

Real clients

What veterinary clinics say about Frontivo.io

“Frontivo.io has been an absolute game-changer for our business. The AI receptionist handles routine calls seamlessly, ensures we never miss a lead, and sounds remarkably natural. Setup was straightforward, and our customers love how responsive it is. Highly recommend to any business looking to streamline their customer service!”

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Posted on Trustpilot

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Every quote is from a real Frontivo.io client who agreed to be named. We never write or edit reviews.

Why vet clinics miss so many calls

Veterinary front desks juggle check-ins, check-outs, payments and a phone that rings constantly with vaccine questions, refill requests and appointment changes. Worried pet owners who can't get through may call the next clinic. After hours, owners need to know right away whether and where to take their pet, and a voicemail doesn't help. A missed call can be a missed visit, a lost new client, or a frightened owner.

How does Frontivo.io handle a worried pet owner after hours?

Prices and names are examples — Frontivo.io only quotes the prices and details you give it.

Caller
Hi, my dog just ate a bunch of chocolate. Is he going to be okay?
AI receptionist
I'm sorry, that's scary. Possible poisoning is treated as an emergency. How much did he eat, what kind of chocolate, and how much does he weigh?
Caller
Maybe half a bar of dark chocolate. He's about 20 pounds.
AI receptionist
Thank you. The clinic is closed right now, so please take him to Northside Animal ER at 400 River Road. Their number is 555-600-9100 — please call them on the way. You can also call your local animal poison helpline.
Caller
Okay, we're leaving now.
AI receptionist
Good. Before you go, what's your name and your dog's name, so our team can check on him tomorrow?
Caller
Lisa Grant, and he's Max.
AI receptionist
Thanks, Lisa. I've passed your name and this number to our team so they can follow up with you tomorrow. Drive safely, and I hope Max is okay.

How do you set up an AI receptionist for a veterinary clinic?

1
Tell Frontivo.io about your clinic: veterinarians, species you see, appointment types and lengths, hours, new-client instructions and your partner emergency hospital — type them in or import a page from your website.
2
Set your rules — what counts as a pet emergency, when to transfer to your team, which visits can be booked — then test every channel in the Channel Tester.
3
Forward your clinic line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.

What to add to your knowledge base

Wellness exams
Vaccines
Sick and injury visits
Dental cleanings
Spay and neuter surgery
Prescription refill requests
Emergency instructions and partner ER hospital
Boarding and grooming

Works with the tools you already use

Your business phone number. Forward your existing line, or get a new number.
Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
Website chat, text, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp is coming soon.
Zapier, webhooks and API. Send every new lead and booking to the other software your veterinary clinic runs on through Zapier, Make, signed webhooks or the API (on Growth). Google Sheets and Slack or Teams alerts work on every plan.

What are missed calls costing your veterinary clinic?

Adjust the sliders to your own numbers.

Missed calls per week15

Callers who would have booked35%

Average job value$180

Estimated extra revenue if those callers book

$4,092/month

Phone Only plan: -$199
Net per month: $3,893

Pays for itself after 2 jobs a month.

An estimate from your own numbers, not a promise. Prices in US dollars.

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Frontivo.io vs voicemail vs an answering service for veterinary clinics

Voicemail
Cost
Free
Hours
24/7
Books on your calendar
No
Knows your urgent calls
No
Channels
Phone only
Human answering service (Ruby, Smith.ai)
Cost
Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
Hours
24/7
Books on your calendar
Often (Calendly or Google Calendar)
Knows your urgent calls
Follows your script
Channels
Phone; live chat or texts with some providers
In-house receptionist
Cost
About $4,500/mo in the US (median pay $38,010/yr plus benefits)
Hours
Business hours
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
One call at a time
Frontivo.io
Cost
From $99/mo for phone; $299/mo for phone, chat and text; usage included
Hours
24/7
Books on your calendar
Yes
Knows your urgent calls
Yes
Channels
Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Swipe the table sideways to see every column →

Option	Cost	Hours	Books on your calendar	Knows your urgent calls	Channels
Voicemail	Free	24/7			Phone only
Human answering service (Ruby, Smith.ai)	Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls	24/7	Often (Calendly or Google Calendar)	Follows your script	Phone; live chat or texts with some providers
In-house receptionist	About $4,500/mo in the US (median pay $38,010/yr plus benefits)	Business hours			One call at a time
Frontivo.io	From $99/mo for phone; $299/mo for phone, chat and text; usage included	24/7			Phone, chat, text, email, Instagram & Messenger WhatsApp is coming soon.

Sources: Ruby and Smith.ai pricing pages (checked November 10, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.

For vet clinics the difference that matters most is emergency guidance: Frontivo.io gives owners your emergency instructions immediately instead of leaving them on hold or at a voicemail.

How much does an AI receptionist for a vet clinic cost?

Clinics can start on Starter ($299/month): phone, website chat and text, with 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus live call transfer to your team, appointment reminders and the Leads and Customers pages. Busier clinics that also want Instagram, Messenger and email choose Growth ($549/month) for every channel on sale, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests after visits and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe). Need just one channel? Phone Only is $199/month, and single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.

Compare all plans

FAQ

Veterinary Clinics: FAQ

Straight answers about how Frontivo.io works for veterinary clinics.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

No. It never diagnoses, recommends medication or gives doses. It gives your emergency instructions, books visits and passes medical questions to your veterinary team.
For a veterinary clinic, the price depends mostly on which channels your customers use and how many calls you get each month. Frontivo.io's Phone Only plan is $199/month with 300 AI voice minutes (about 100 calls), live call transfer and missed-call text-back. Starter is $299/month and adds website chat and texting; Growth is $549/month and adds Instagram, Messenger and email. Prices are in US dollars, there is no setup fee or contract, and every plan starts with a 14-day free trial with no card. See pricing.
Yes. If someone calling your veterinary clinic hangs up or the call can't be answered, they get a text right away. Missed-call text-back comes with Phone Only, Phone Lite, Starter and Growth. On Starter and Growth the AI carries on the conversation by text; on Phone Only and Phone Lite, a reply to that text comes to you as an alert so you can answer from your own phone. Texting switches on after carrier approval for your number (every US business number needs it); outside the US and Canada texts use more of your allowance, so website chat, Instagram and Messenger usually cost less there.
Yes. When a caller to your veterinary clinic asks for a person or the call is urgent, Frontivo.io transfers it live to the one number your team chooses on Phone Only, Phone Lite, Starter and Growth, and the person picking up hears a short spoken brief before the caller is connected; time on the transferred call counts toward your minutes. Routing different calls to several people or departments is not available yet. Website Chat Only, Text Only, Instagram Only, Messenger Only and Email Only hand off with a detailed message and an instant alert instead.
Yes. Frontivo.io serves veterinary clinics in almost every country (the few we don't serve are listed on the countries page). Website chat and email work everywhere; for calls and texts you get a local number in 40+ countries (some with a monthly local-number fee shown before setup) or a US number in any other country we serve. WhatsApp is coming soon. The country-by-country table is at countries.

Still have questions?

Pick whatever's easiest. We're happy to help.

Ask our AI receptionistInstant answers, 24/7 Talk to salesTeams, locations, custom setups Email supportsupport@frontivo.io

Keep exploring

Related industries

All industries

The features behind it

All features

Guides for veterinary clinics

Your AI receptionist is ready

Answer calls 24/7.

Website chat can be live in about 15 minutes. In the US and Canada, call your AI on a free test number during the trial; your own number is connected when you subscribe. 14-day free trial, no credit card required.

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Several locations, a team, or a custom setup? Talk to sales

Veterinary Answering Service & AI Receptionist

What can an AI receptionist do for a veterinary clinic?

What veterinary clinics say about Frontivo.io

Why vet clinics miss so many calls

How does Frontivo.io handle a worried pet owner after hours?

How do you set up an AI receptionist for a veterinary clinic?

Works with the tools you already use

What are missed calls costing your veterinary clinic?

Frontivo.io vs voicemail vs an answering service for veterinary clinics

How much does an AI receptionist for a vet clinic cost?

Veterinary Clinics: FAQ

01Does the AI give veterinary advice?

02How does it handle pet emergencies?

03Can it book appointments for different species and visit types?

04Can it send vaccine and appointment reminders?

05Does it integrate with my practice management software?

06What happens when a pet owner asks for a person?

07Does it work with my existing clinic number?

08How much does an AI answering service for veterinary clinics cost per month?

09Does it text back missed calls?

10Can it transfer an urgent call to me live?

11Does Frontivo.io work for veterinary clinics outside the US?

12Can the website chat widget book appointments?

Keep exploring

Related industries

The features behind it

Guides for veterinary clinics

Answer calls 24/7.