AI Receptionist for Gyms & Fitness Studios
Frontivo.io is a 24/7 AI receptionist for gyms, boutique fitness studios, yoga and Pilates studios, CrossFit boxes and martial arts schools. It answers calls, website chats and texts in seconds, explains memberships, joining fees, class times and intro offers from your own information, books tours, intro sessions and personal-training consultations on your calendar, and passes cancellation, freeze and billing requests to your team as messages — so your front desk can stay with the members in front of them. All-in-one plans start at $299/month (Phone Only $199/month, Website Chat Only $149/month), and every plan starts with a 14-day free trial and no credit card.
14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it
Hi, how much is a membership, and do you have classes for beginners?
Happy to help. Monthly membership is $49 with no contract, or $39 a month on a 12-month plan, plus a one-time $25 joining fee. Beginners are welcome in most classes, and Foundations on Tuesdays and Thursdays at 6 PM is made for people who are new. Have you trained with us before?
No, never. Can I try it first?
Yes — new members get a free intro session with a coach, including a short tour. There's an opening tomorrow at 5:30 PM Central or Saturday at 9:00 AM Central. Which suits you?
What can an AI receptionist do for a gym or fitness studio?
Membership questions
Explains membership options, joining fees, contract terms and intro offers exactly as you entered them, so prospects get a straight answer at 11 PM.
Tours and intro sessions
Books gym tours, free intro sessions and fitness assessments into open slots on your calendar and texts a confirmation.
Personal-training consultations
Asks about goals, experience and preferred times, then books a consultation and creates a lead for your trainers.
Class timetable questions
Answers what's on today, which classes suit beginners and what to bring, from your timetable, and shares your class booking link.
Cancellations, freezes and billing
Explains your cancellation and freeze policy as written and passes each request to your team as a detailed message. It never changes a membership or a payment itself.
Evening and weekend coverage
Answers nights and weekends, when many people decide to start, and books the next available tour instead of leaving them on voicemail.
Injuries and emergencies
If someone describes an injury or a medical emergency, it tells them to call local emergency services and alerts your team right away. It never gives exercise, nutrition or medical advice.
Why gyms lose new members to unanswered calls
People decide to join a gym in a short burst of motivation — often at night or on a weekend, when they message three gyms and join the one that answers. Your front desk is checking members in and selling day passes, and coaches are on the floor. Questions about prices, class times and parking go to voicemail, and the prospect who wanted a tour today signs up somewhere else.
How does Frontivo.io turn a late-night enquiry into a booked intro session?
A sample conversation. Prices and names are examples — Frontivo.io only quotes the prices and details you give it.
Caller
Hi, how much is a membership, and do you have classes for beginners?
Frontivo.io AI
Happy to help. Monthly membership is $49 with no contract, or $39 a month on a 12-month plan, plus a one-time $25 joining fee. Beginners are welcome in most classes, and Foundations on Tuesdays and Thursdays at 6 PM is made for people who are new. Have you trained with us before?
Caller
No, never. Can I try it first?
Frontivo.io AI
Yes — new members get a free intro session with a coach, including a short tour. There's an opening tomorrow at 5:30 PM Central or Saturday at 9:00 AM Central. Which suits you?
Caller
Tomorrow at 5:30.
Frontivo.io AI
Great. Can I have your name and mobile number for the confirmation?
Caller
Priya Shah, 555-310-4477.
Frontivo.io AI
You're booked for a free intro session tomorrow at 5:30 PM Central, Priya. I've texted your confirmation — bring comfortable clothes, trainers and a water bottle. See you tomorrow!
How do you set up an AI receptionist for a gym?
- 1
Tell Frontivo.io about your gym or studio: memberships, joining fees, intro offers, class timetable, hours and policies — type them in or import a page from your website.
- 2
Set your rules — what goes to a person (cancellations, billing, injuries), when to transfer to your front desk, which tour and consultation times can be booked — then test every channel in the Channel Tester.
- 3
Forward your gym's line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Membership options and joining fees
- Intro offers and free trials
- Class timetable and class descriptions
- Personal training packages
- Tours and fitness assessments
- Freeze, cancellation and contract policy
- Opening hours, parking and guest passes
- Student, family and senior rates
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
- Website chat, text, WhatsApp, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (WhatsApp, Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge.
- Zapier, webhooks and API. Send every new lead and booking to the other software your gym runs on through Zapier, Make, signed webhooks or the API (on Growth; opens soon, reserve it at no charge). Google Sheets and Slack or Teams alerts work on every plan.
What are missed calls costing your gym?
Adjust the sliders to your own numbers.
Estimated extra revenue if those callers book
$9,353/month
- Phone Only plan
- -$199
- Net per month
- $9,154
Pays for itself after 1 job a month.
An estimate from your own numbers, not a promise. Prices in US dollars.
Start free trialFrontivo.io vs voicemail vs an answering service for gyms & fitness studios
Voicemail
- Cost
- Free
- Hours
- 24/7
- Books on your calendar
- No
- Knows your urgent calls
- No
- Channels
- Phone only
Human answering service (Ruby, Smith.ai)
- Cost
- Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
- Hours
- 24/7
- Books on your calendar
- Often (Calendly or Google Calendar)
- Knows your urgent calls
- Follows your script
- Channels
- Phone; live chat or texts with some providers
In-house receptionist
- Cost
- About $4,500/mo in the US (median pay $38,010/yr plus benefits)
- Hours
- Business hours
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- One call at a time
Frontivo.io
- Cost
- From $199/mo for phone; $299/mo for phone, chat and text; usage included
- Hours
- 24/7
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon)
Swipe the table sideways to see every column →
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service (Ruby, Smith.ai) | Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls | 24/7 | Often (Calendly or Google Calendar) | Follows your script | Phone; live chat or texts with some providers |
| In-house receptionist | About $4,500/mo in the US (median pay $38,010/yr plus benefits) | Business hours | One call at a time | ||
| Frontivo.io | From $199/mo for phone; $299/mo for phone, chat and text; usage included | 24/7 | Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon) |
Sources: Ruby and Smith.ai pricing pages (checked September 28, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.
For gyms and studios the difference that matters most is answering while the prospect is still motivated: Frontivo.io answers membership questions and books a tour or intro session on the first call or chat, day or night.
How much does an AI receptionist for a gym cost?
Gyms and studios can start on Starter ($299/month): phone, website chat and text, with 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus live call transfer to your front desk, appointment reminders and the Leads and Customers pages. Gyms that also want WhatsApp, Instagram, Messenger and email choose Growth ($549/month; opens soon, reserve it at no charge) for all 7 channels, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe, and WhatsApp comes with WhatsApp Only or Growth, which open soon). Need just one channel? Phone Only is $199/month, and single-channel plans start at $99/month. Several locations or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.
Compare all plansFAQ
Gyms & Fitness Studios: FAQ
Straight answers about how Frontivo.io works for gyms & fitness studios.
- Yes. It checks real availability on your calendar (built-in, Google Calendar or Outlook Calendar), books the right session type and length, and texts the person a confirmation.
Still have questions?
Pick whatever's easiest. We're happy to help.
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Answer calls 24/7.
Website chat can be live in about 15 minutes, and your phone number is connected when you subscribe. 14-day free trial, no credit card required.
- 14-day free trial
- No credit card
- Cancel anytime
Several locations, a team, or a custom setup? Talk to sales