Answering Service & AI Receptionist for Financial Advisors
Frontivo.io is a 24/7 AI receptionist and answering service for financial advisors, planners and wealth management firms. It answers calls, website chats and texts in seconds, books introductory and review meetings on the right advisor's calendar, answers questions about your services, how you charge and any minimums you choose to share, and takes detailed messages for client service requests. It never gives investment, tax or legal advice, never discusses performance or recommends products, and never acts on an account — trades, withdrawals and transfers always go to your team. All-in-one plans start at $299/month (Phone Only $199/month, Website Chat Only $149/month), and every plan starts with a 14-day free trial and no credit card.
14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it
Hi, I'm retiring in about two years and I have a workplace pension and some savings. I'd like someone to help me plan. Are you taking new clients?
Yes, the firm is taking new clients, and retirement planning is one of its core services. I can't give financial advice myself, but I can set you up with an advisor. Apart from retirement income, is there anything else you'd like help with, such as your other savings or estate planning?
Mostly retirement income, and what to do with my savings.
Thanks. Introductory meetings are free and take about 30 minutes, at the office or by video. David, one of our advisors, has Tuesday at 4:00 PM or Wednesday at 9:30 AM. Which works?
What can an AI receptionist do for a financial advisor?
Prospect qualification
Asks what prompted the call and which services the caller is interested in — retirement planning, investment management, insurance or estate planning reviews — explains any minimum you set, then books an introductory meeting.
Meeting booking
Books introductory, discovery and annual review meetings on the right advisor's calendar, in person, by phone or by video, and texts a confirmation and a reminder.
Client service messages
Takes detailed messages about address changes, distributions, transfers, beneficiaries and paperwork, noting which advisor or service associate the client needs. It never processes anything itself.
Market-day calls
When markets are volatile, answers every caller at once, takes their question for their advisor and books a callback, without offering any view on the markets.
Fraud and urgent alerts
Flags suspected fraud, account-access problems, a client's death or a concern about a vulnerable client, and alerts your team right away (live transfer to your office number is on every phone plan).
After-hours coverage
Answers evenings and weekends, when working professionals and business owners finally have time to call.
No advice, no performance talk
It never gives investment, tax or legal advice, discusses returns or recommends products. Those questions become a booked meeting with an advisor.
Why advisory firms miss new clients and frustrate existing ones
People looking for an advisor are usually acting on a life event — a new job, an inheritance, a retirement date, the sale of a business — and they often contact two or three firms in the same week. Your advisors are in client meetings, your service team is processing paperwork, and a referral who reaches voicemail may book with the next firm. On volatile market days the phones fill with clients who want to hear from their advisor, and routine questions crowd out the conversations that matter.
How does Frontivo.io handle a new prospect planning for retirement?
A sample conversation. Prices and names are examples — Frontivo.io only quotes the prices and details you give it.
Caller
Hi, I'm retiring in about two years and I have a workplace pension and some savings. I'd like someone to help me plan. Are you taking new clients?
Frontivo.io AI
Yes, the firm is taking new clients, and retirement planning is one of its core services. I can't give financial advice myself, but I can set you up with an advisor. Apart from retirement income, is there anything else you'd like help with, such as your other savings or estate planning?
Caller
Mostly retirement income, and what to do with my savings.
Frontivo.io AI
Thanks. Introductory meetings are free and take about 30 minutes, at the office or by video. David, one of our advisors, has Tuesday at 4:00 PM or Wednesday at 9:30 AM. Which works?
Caller
Tuesday, by video.
Frontivo.io AI
You're booked with David on Tuesday at 4:00 PM by video. I've texted you a confirmation. If you have a recent statement from your pension plan, it helps to have it handy.
How do you set up an AI receptionist for a financial advisory firm?
- 1
Tell Frontivo.io about your firm: advisors, services, who you work with, any minimums, how you charge (if you choose to share it), meeting types and hours — type them in or import a page from your website.
- 2
Set your rules — what counts as urgent, which requests go straight to client service, when to transfer to an advisor, which meetings can be booked — then test every channel in the Channel Tester.
- 3
Forward your office line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Financial planning services
- Investment management
- Retirement income planning
- Who we work with and minimums
- How we charge
- What to expect at a first meeting
- Client service requests
- Client portal and statements
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
- Website chat, text, WhatsApp, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (WhatsApp, Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge.
- Zapier, webhooks and API. Send every new lead and booking to the other software your advisory firm runs on through Zapier, Make, signed webhooks or the API (on Growth; opens soon, reserve it at no charge). Google Sheets and Slack or Teams alerts work on every plan.
What are missed calls costing your advisory firm?
Adjust the sliders to your own numbers.
Estimated extra revenue if those callers book
$12,990/month
- Phone Only plan
- -$199
- Net per month
- $12,791
Pays for itself after 1 job a month.
An estimate from your own numbers, not a promise. Prices in US dollars.
Start free trialFrontivo.io vs voicemail vs an answering service for financial advisors
Voicemail
- Cost
- Free
- Hours
- 24/7
- Books on your calendar
- No
- Knows your urgent calls
- No
- Channels
- Phone only
Human answering service (Ruby, Smith.ai)
- Cost
- Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
- Hours
- 24/7
- Books on your calendar
- Often (Calendly or Google Calendar)
- Knows your urgent calls
- Follows your script
- Channels
- Phone; live chat or texts with some providers
In-house receptionist
- Cost
- About $4,500/mo in the US (median pay $38,010/yr plus benefits)
- Hours
- Business hours
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- One call at a time
Frontivo.io
- Cost
- From $199/mo for phone; $299/mo for phone, chat and text; usage included
- Hours
- 24/7
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon)
Swipe the table sideways to see every column →
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service (Ruby, Smith.ai) | Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls | 24/7 | Often (Calendly or Google Calendar) | Follows your script | Phone; live chat or texts with some providers |
| In-house receptionist | About $4,500/mo in the US (median pay $38,010/yr plus benefits) | Business hours | One call at a time | ||
| Frontivo.io | From $199/mo for phone; $299/mo for phone, chat and text; usage included | 24/7 | Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon) |
Sources: Ruby and Smith.ai pricing pages (checked September 28, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.
For financial advisors the difference that matters most is careful, consistent first contact: Frontivo.io books every qualified prospect and takes every service request the same way, within the boundaries you set — no advice, no performance talk and no account actions.
How much does an AI receptionist for a financial advisor cost?
Firms can start on Starter ($299/month): phone, website chat and text, with 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus live call transfer to your office number, appointment reminders and the Leads and Customers pages. Firms that also want WhatsApp, Instagram, Messenger and email choose Growth ($549/month; opens soon, reserve it at no charge) for all 7 channels, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus follow-up texts for new leads, CRM sync and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe, and WhatsApp comes with WhatsApp Only or Growth, which open soon). Need just one channel? Phone Only is $199/month, and single-channel plans start at $99/month. Several offices or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.
Compare all plansFAQ
Financial Advisors: FAQ
Straight answers about how Frontivo.io works for financial advisors.
- No. It never gives investment, tax, legal or insurance advice, never recommends products, never discusses market views or past performance, and never says what anyone should do with their money. Those questions become a booked meeting or a message for an advisor.
Still have questions?
Pick whatever's easiest. We're happy to help.
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Answer calls 24/7.
Website chat can be live in about 15 minutes, and your phone number is connected when you subscribe. 14-day free trial, no credit card required.
- 14-day free trial
- No credit card
- Cancel anytime
Several locations, a team, or a custom setup? Talk to sales