AI Receptionist & Answering Service for Event Venues
Frontivo.io is a 24/7 AI receptionist and answering service for event venues, wedding venues, banquet halls and private event spaces. It answers calls, website chats and texts in seconds (plus WhatsApp, Instagram and Messenger on Growth; opens soon, reserve it at no charge), collects the event date, type, guest count and budget, answers questions about capacity, packages, catering and policies from your own information, books venue tours on your calendar and alerts your events team to every new inquiry. It never holds or confirms a date and never agrees contract terms — your team does. All-in-one plans start at $299/month (Phone Only $199/month, Website Chat Only $149/month), and every plan starts with a 14-day free trial and no credit card.
14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it
Hi, we're getting married next September and we love your barn. Do you have any Saturdays open?
Congratulations! Which Saturdays are you considering, and roughly how many guests are you expecting?
September 12th or 19th, about 140 guests.
Thank you. The barn seats up to 180 for dinner, so 140 fits comfortably. Saturday packages in September start at $9,500, including tables, chairs and a 10-hour rental. I can't confirm dates myself, so I'll note both Saturdays for our events team to check. Would you like to come and see the venue?
What can an AI receptionist do for an event venue?
Complete inquiries
Collects the event date and backup dates, event type, guest count, budget range and contact details on the first call or chat, so your sales team follows up with everything in hand.
Venue tour booking
Books tours and site visits on your calendar in your local time zone and texts a confirmation, so serious couples and planners see the space while you're still on their shortlist.
Packages, capacity and policies
Answers capacity, ceremony and reception spaces, packages, minimums, catering and bar rules, rain plans, noise curfews and vendor policies strictly from the information you provide.
Date requests handled honestly
Notes the date the caller wants and tells them your team will confirm availability. It never holds or promises a date.
Deposit links
Shares your own secure deposit or payment link when a client asks how to pay, and explains your deposit and cancellation policy as written. It never takes card details.
Event-day calls
Answers load-in times, parking, accessibility and vendor arrival questions for booked events, and transfers urgent day-of calls to your on-site coordinator (live transfer is on every phone plan).
After-hours coverage
Answers nights and weekends, when most couples finally sit down to plan, and books the tour into your next open slot.
Why event venues lose bookings to slow replies
Couples and event planners usually contact several venues in the same evening, and the venue that replies first with clear answers tends to get the tour. Your coordinator is running tonight's event, your sales manager is in the middle of a walkthrough, and an inquiry sent on Sunday night waits until Tuesday. By then the couple may have toured somewhere else. Every slow reply risks a booking worth thousands.
How does Frontivo.io handle a wedding venue inquiry on a Sunday night?
A sample conversation. Prices and names are examples — Frontivo.io only quotes the prices and details you give it.
Caller
Hi, we're getting married next September and we love your barn. Do you have any Saturdays open?
Frontivo.io AI
Congratulations! Which Saturdays are you considering, and roughly how many guests are you expecting?
Caller
September 12th or 19th, about 140 guests.
Frontivo.io AI
Thank you. The barn seats up to 180 for dinner, so 140 fits comfortably. Saturday packages in September start at $9,500, including tables, chairs and a 10-hour rental. I can't confirm dates myself, so I'll note both Saturdays for our events team to check. Would you like to come and see the venue?
Caller
Yes, could we visit this weekend?
Frontivo.io AI
Our coordinator, Hannah, can show you around on Saturday at 11:00 AM or 2:00 PM. Which works better?
Caller
11 works.
Frontivo.io AI
You're booked for a tour with Hannah on Saturday at 11:00 AM. I've texted you a confirmation, and Hannah will follow up about September 12th and 19th before your visit.
How do you set up an AI receptionist for an event venue?
- 1
Tell Frontivo.io about your venue: spaces and capacities, packages and minimums, catering and bar policies, tour times and hours — type them in or import your FAQ or pricing page from your website.
- 2
Set your rules — which inquiries to flag for your events team, when to transfer to a coordinator, which tour times can be booked — then test every channel in the Channel Tester.
- 3
Forward your venue line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Spaces and capacities
- Wedding packages
- Corporate and private events
- Catering and bar policies
- Food and beverage minimums
- Deposit and cancellation policy
- Preferred vendors
- Tours, parking and directions
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
- Website chat, text, WhatsApp, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (WhatsApp, Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge.
- Zapier, webhooks and API. Send every new lead and booking to the other software your event venue runs on through Zapier, Make, signed webhooks or the API (on Growth; opens soon, reserve it at no charge). Google Sheets and Slack or Teams alerts work on every plan.
What are missed calls costing your event venue?
Adjust the sliders to your own numbers.
Estimated extra revenue if those callers book
$16,238/month
- Phone Only plan
- -$199
- Net per month
- $16,039
Pays for itself after 1 job a month.
An estimate from your own numbers, not a promise. Prices in US dollars.
Start free trialFrontivo.io vs voicemail vs an answering service for event venues
Voicemail
- Cost
- Free
- Hours
- 24/7
- Books on your calendar
- No
- Knows your urgent calls
- No
- Channels
- Phone only
Human answering service (Ruby, Smith.ai)
- Cost
- Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
- Hours
- 24/7
- Books on your calendar
- Often (Calendly or Google Calendar)
- Knows your urgent calls
- Follows your script
- Channels
- Phone; live chat or texts with some providers
In-house receptionist
- Cost
- About $4,500/mo in the US (median pay $38,010/yr plus benefits)
- Hours
- Business hours
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- One call at a time
Frontivo.io
- Cost
- From $199/mo for phone; $299/mo for phone, chat and text; usage included
- Hours
- 24/7
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon)
Swipe the table sideways to see every column →
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service (Ruby, Smith.ai) | Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls | 24/7 | Often (Calendly or Google Calendar) | Follows your script | Phone; live chat or texts with some providers |
| In-house receptionist | About $4,500/mo in the US (median pay $38,010/yr plus benefits) | Business hours | One call at a time | ||
| Frontivo.io | From $199/mo for phone; $299/mo for phone, chat and text; usage included | 24/7 | Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon) |
Sources: Ruby and Smith.ai pricing pages (checked September 28, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.
For event venues the difference that matters most is the first reply: Frontivo.io answers every inquiry in seconds with your real capacity and package details and books the tour, while voicemail and contact forms leave couples comparing other venues.
How much does an AI receptionist for an event venue cost?
Venues can start on Starter ($299/month): phone, website chat and text, with 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus live call transfer to your coordinator, appointment reminders and the Leads and Customers pages. Venues that also want WhatsApp, Instagram, Messenger and email choose Growth ($549/month; opens soon, reserve it at no charge) for all 7 channels, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts for new inquiries and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe, and WhatsApp comes with WhatsApp Only or Growth, which open soon). Need just one channel? Phone Only is $199/month, and single-channel plans start at $99/month. Several venues or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.
Compare all plansFAQ
Event Venues: FAQ
Straight answers about how Frontivo.io works for event venues.
- It notes the dates the client asks about and tells them your team will confirm availability. Frontivo.io books tours and appointments on your calendar, but it never holds, promises or confirms an event date — that stays with your team.
Still have questions?
Pick whatever's easiest. We're happy to help.
Keep exploring
Answer calls 24/7.
Website chat can be live in about 15 minutes, and your phone number is connected when you subscribe. 14-day free trial, no credit card required.
- 14-day free trial
- No credit card
- Cancel anytime
Several locations, a team, or a custom setup? Talk to sales