Home Inspector Answering Service & AI Receptionist
Frontivo.io is a 24/7 AI receptionist and answering service for home inspectors and inspection companies. It answers calls, website chats and texts from buyers, sellers and real estate agents in seconds, quotes your inspection fee from your own price list by size, age or property type, offers the add-ons you list — radon, sewer scope, termite or mold testing — and books the inspection on your calendar before the buyer's deadline, with the address, access details and agent contact. It never interprets findings or tells anyone whether to buy. Phone Only starts at $199/month; phone, website chat and text together are $299/month. Every plan starts with a 14-day free trial and no credit card.
14-day free trial · No credit card · 14-day money-back on your first payment · Keep your number by forwarding it
Hi, I'm a buyer's agent. My clients just went under contract and the inspection period ends Friday. Can you get out there this week?
Yes, we can help. What's the property address, roughly how big is the home, and what year was it built?
88 Birch Lane, about 2,400 square feet, built in 1978.
Thanks. A full inspection for 2,001 to 2,500 square feet is $475. For homes built before 1980, many buyers add a sewer scope for $175. Would they like that too?
What can an AI receptionist do for a home inspector?
Instant quotes from your price list
Quotes your inspection fee from the rules you entered — square footage, age of home, condo or detached house — plus any add-ons, and says when a property needs a custom quote.
Booking before the deadline
Asks when the inspection period ends and offers open slots before it on your calendar, then books with the address, access details and who will attend.
Add-on services
Offers the extras you list — radon, sewer scope, termite or wood-destroying insects, mold, pool, well or septic — and books the right total time.
Agent-friendly booking
Books for buyer's agents on their client's behalf, takes both sets of contact details and texts a confirmation, so everyone knows the time.
Report and payment questions
Answers when reports are delivered, how to pay and what to have ready at the property from your own information, and shares your payment link if you have one.
Pre-listing and new-construction calls
Qualifies seller pre-listing inspections, new-construction phase inspections and commercial requests, and books them or passes them to you.
No opinions on findings
It never interprets a report, judges whether a defect is serious or says whether someone should buy. Those questions go to the inspector.
Why home inspectors lose jobs to missed calls
Inspections run on someone else's deadline. Once an offer is accepted, the buyer often has only a few days to get the inspection done, so buyers and their agents work down a list and book the first inspector who answers with a price and an open slot. You're in an attic or a crawl space for hours at a time, and calls that go to voicemail become jobs for the next inspector on the agent's list — often along with that agent's future referrals.
How does Frontivo.io book an inspection with a tight deadline?
A sample conversation. Prices and names are examples — Frontivo.io only quotes the prices and details you give it.
Caller
Hi, I'm a buyer's agent. My clients just went under contract and the inspection period ends Friday. Can you get out there this week?
Frontivo.io AI
Yes, we can help. What's the property address, roughly how big is the home, and what year was it built?
Caller
88 Birch Lane, about 2,400 square feet, built in 1978.
Frontivo.io AI
Thanks. A full inspection for 2,001 to 2,500 square feet is $475. For homes built before 1980, many buyers add a sewer scope for $175. Would they like that too?
Caller
Yes, add the sewer scope.
Frontivo.io AI
Our inspector, Marcus, has Wednesday at 9:00 AM or Thursday at 1:00 PM, both before Friday's deadline. Which works?
Caller
Wednesday at 9. The buyers will meet him there.
Frontivo.io AI
Booked for Wednesday at 9:00 AM at 88 Birch Lane: full inspection plus sewer scope, $650 in total. Can I take the buyers' names and phone number for the booking?
Caller
Sam and Lee Carter, 555-301-2290.
Frontivo.io AI
Thank you. I've added the Carters to the booking and texted you the confirmation. Marcus sends the report within 24 hours of the inspection.
How do you set up an AI receptionist for a home inspection company?
- 1
Tell Frontivo.io about your inspection company: inspection types, your fee rules by size or age, add-on services, service area, report turnaround and hours — type them in or import a pricing or FAQ page from your website.
- 2
Set your rules — how long each inspection type takes, which jobs need a custom quote, when to transfer to you — then test every channel in the Channel Tester.
- 3
Forward your business line (or get a new Frontivo.io number: in seconds in the US and Canada, after a documents check in most other countries) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Full home inspection pricing by size
- Condo and townhouse inspections
- Pre-listing inspections
- New-construction phase inspections
- Radon, sewer scope and mold testing
- Termite and wood-destroying insect inspections
- Report delivery and turnaround
- Service area and travel fees
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google & Outlook Calendar. Checks live availability before it books, so slots aren't double-booked.
- Website chat, text, WhatsApp, Instagram, Messenger & email. One AI receptionist answers on every channel with the same knowledge (WhatsApp, Instagram, Messenger and email are on Growth, or each on its own single-channel plan). WhatsApp, Instagram and Messenger open soon, once Meta's approval is through: reserve WhatsApp Only, Instagram Only, Messenger Only or Growth at no charge.
- Zapier, webhooks and API. Send every new lead and booking to the other software your home inspection company runs on through Zapier, Make, signed webhooks or the API (on Growth; opens soon, reserve it at no charge). Google Sheets and Slack or Teams alerts work on every plan.
What are missed calls costing your home inspection company?
Adjust the sliders to your own numbers.
Estimated extra revenue if those callers book
$6,820/month
- Phone Only plan
- -$199
- Net per month
- $6,621
Pays for itself after 1 job a month.
An estimate from your own numbers, not a promise. Prices in US dollars.
Start free trialFrontivo.io vs voicemail vs an answering service for home inspectors
Voicemail
- Cost
- Free
- Hours
- 24/7
- Books on your calendar
- No
- Knows your urgent calls
- No
- Channels
- Phone only
Human answering service (Ruby, Smith.ai)
- Cost
- Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls
- Hours
- 24/7
- Books on your calendar
- Often (Calendly or Google Calendar)
- Knows your urgent calls
- Follows your script
- Channels
- Phone; live chat or texts with some providers
In-house receptionist
- Cost
- About $4,500/mo in the US (median pay $38,010/yr plus benefits)
- Hours
- Business hours
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- One call at a time
Frontivo.io
- Cost
- From $199/mo for phone; $299/mo for phone, chat and text; usage included
- Hours
- 24/7
- Books on your calendar
- Yes
- Knows your urgent calls
- Yes
- Channels
- Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon)
Swipe the table sideways to see every column →
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service (Ruby, Smith.ai) | Ruby from $250/mo for 50 minutes; Smith.ai from $300/mo for 30 calls | 24/7 | Often (Calendly or Google Calendar) | Follows your script | Phone; live chat or texts with some providers |
| In-house receptionist | About $4,500/mo in the US (median pay $38,010/yr plus benefits) | Business hours | One call at a time | ||
| Frontivo.io | From $199/mo for phone; $299/mo for phone, chat and text; usage included | 24/7 | Phone, chat, text, email (WhatsApp, Instagram & Messenger open soon) |
Sources: Ruby and Smith.ai pricing pages (checked September 28, 2026); US Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists (2025 median pay) and Employer Costs for Employee Compensation (June 2026, benefits 30% of compensation). US prices from the sources above; other providers and countries vary. Frontivo.io prices are in US dollars.
For home inspectors the difference that matters most is the deadline: Frontivo.io quotes your fee and books a slot before the inspection period ends on the first call, while voicemail sends the agent to the next inspector on the list.
How much does an AI receptionist for home inspectors cost?
Phone Only is $199/month: 300 AI voice minutes (about 100 calls), live call transfer to your mobile, missed-call text-back and appointment reminders. Inspectors who also want website chat and texting — handy for agents who prefer to text — choose Starter ($299/month): 300 AI voice minutes (about 100 calls), 300 website chats and 300 AI text replies, plus the Leads and Customers pages. Teams that also want WhatsApp, Instagram, Messenger and email choose Growth ($549/month; opens soon, reserve it at no charge) for all 7 channels, with 450 minutes (about 150 calls), 600 conversations and 500 text replies, plus review requests, follow-up texts and analytics. Calls and website chat work from day one; texting switches on after carrier approval for your number. Annual plans save 15%, extra usage is billed per unit or can be set to pause at your allowance, and every plan starts with a 14-day free trial with no card and no setup fee (your phone number is connected when you subscribe, and WhatsApp comes with WhatsApp Only or Growth, which open soon). Other single-channel plans start at $99/month. Several inspectors or 1,500+ minutes a month? Talk to us about a custom plan. Prices in US dollars.
Compare all plansFAQ
Home Inspectors: FAQ
Straight answers about how Frontivo.io works for home inspectors.
- Yes, only from the prices and rules you enter — for example by square footage, age of home or property type, plus add-ons. If a property falls outside your rules, it says you'll confirm the price.
Still have questions?
Pick whatever's easiest. We're happy to help.
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Answer calls 24/7.
Website chat can be live in about 15 minutes, and your phone number is connected when you subscribe. 14-day free trial, no credit card required.
- 14-day free trial
- No credit card
- Cancel anytime
Several locations, a team, or a custom setup? Talk to sales
