AI Receptionist for Appliance Repair
Frontivo is a 24/7 AI receptionist for appliance repair companies. It answers every call, chat and text, collects the appliance type, brand, model and symptoms, explains your diagnostic fee and warranty policy, and books repair visits on your calendar — so technicians arrive with the right parts. Phone answering starts at $299/month on the Growth plan, with a 5-day free trial.
5-day free trial · No credit card · Keep your number
My refrigerator stopped cooling. The freezer still works.
Sorry about that. What brand is it, and do you know roughly how old it is?
Samsung, about six years.
We service Samsung. If you can, check the model number on the sticker inside the door — it helps the technician bring the likely parts.
What can an AI receptionist do for an appliance repair business?
Brand and model intake
Asks appliance type, brand, model number (and where to find it), age and symptoms, and where to find the model number.
Brand coverage answers
Confirms which brands and appliance types you service — and politely declines the ones you don't.
Diagnostic fee and policy
Explains your diagnostic fee and whether it's credited toward the repair.
Urgency
Prioritizes food-loss (fridge/freezer) and leaking appliances according to your rules.
Warranty calls
Separates manufacturer-warranty and home-warranty calls from paid repairs and follows your process for each.
Parts follow-ups
Answers "has my part arrived?" and books the return visit.
Maintenance
Books dryer-vent cleaning and preventive maintenance.
Why appliance repair companies lose calls
When the fridge stops cooling or the washer floods, customers want a repair time today and a clear diagnostic fee. Technicians spend the day in homes, so calls go unanswered — and customers book the first company that confirms they service their brand. Missing information (model, symptoms) also leads to wasted return trips for parts.
How does Frontivo book a refrigerator repair?
A sample conversation. Prices and names are examples — Frontivo only quotes the prices and details you give it.
Caller
My refrigerator stopped cooling. The freezer still works.
Frontivo AI
Sorry about that. What brand is it, and do you know roughly how old it is?
Caller
Samsung, about six years.
Frontivo AI
We service Samsung. If you can, check the model number on the sticker inside the door — it helps the technician bring the likely parts.
Caller
It's RF28R7201SR.
Frontivo AI
Our diagnostic visit is $149, credited toward the repair if you go ahead. I have today from 2:00 to 4:00 PM Eastern or tomorrow 8:00 to 10:00 AM Eastern.
Caller
Today, please.
Frontivo AI
Booked for today, 2:00–4:00 PM Eastern. Tip: keep the fridge door closed to keep food cold longer.
How do you set up an AI receptionist for an appliance repair company?
- 1
Tell Frontivo about your appliance repair company: services, prices, hours and service area — type them in or import an FAQ or services page from your website.
- 2
Set your rules — what counts as urgent, when to transfer to a person, and which times can be booked — then test every channel in the Channel Tester.
- 3
Forward your business line (or get a new number) and paste one line of code to add the chat and voice widget to your website.
What to add to your knowledge base
- Refrigerator and freezer repair
- Washer and dryer repair
- Dishwasher repair
- Oven, range and cooktop repair
- Microwave repair
- Ice maker repair
- Dryer vent cleaning
- Brands serviced
Works with the tools you already use
- Your business phone number. Forward your existing line, or get a new number.
- Google Calendar. Books real open slots, so nothing is ever double-booked.
- Website, SMS, WhatsApp, Instagram & Messenger. One AI answers on every channel with the same knowledge.
- Signed webhooks. Send every new lead and booking to the other software your appliance repair company runs on.
What are missed calls costing your appliance repair company?
Adjust the sliders to your own numbers.
Estimated revenue lost to missed calls
$5,001/month
An estimate based on your numbers. Frontivo answers every one of those calls, 24/7.
Stop losing these callsFrontivo vs voicemail vs an answering service for appliance repair
| Option | Cost | Hours | Books on your calendar | Knows your urgent calls | Channels |
|---|---|---|---|---|---|
| Voicemail | Free | 24/7 | Phone only | ||
| Human answering service | Per call or per minute | 24/7 | Phone only | ||
| In-house receptionist | Full-time salary | Business hours | One call at a time | ||
| Frontivo | Flat monthly plan | 24/7 | Phone, chat, SMS & social |
For appliance repair the key difference is complete intake: Frontivo collects model numbers and photos before the visit, cutting return trips.
How much does an AI receptionist for appliance repair cost?
Most appliance repair companies choose Growth ($299/month) with 500 AI minutes. Multi-technician companies choose Pro ($599/month). All plans include a 5-day free trial.
Compare all plansAI receptionist for appliance repair: FAQ
Yes. You list your brands and appliance types, and it confirms or politely declines.
Frontivo collects the brand, model number and symptoms, so your technician can check parts before the visit.
Yes, including whether it's credited toward the repair.
It asks whether the appliance is under a manufacturer or home warranty and follows your process for each.
Yes. It answers part-status questions and books the follow-up visit.
Yes, 24/7.
About 15 minutes for most businesses.
Stop missing appliance repair calls tonight.
Set up your AI receptionist in about 15 minutes — no credit card required.
5-day free trial · No credit card · Live in about 15 minutes