Use one account per location

How locations work today

• Each location gets its own AI receptionist, knowledge base, opening hours, services and prices.
• Each location gets its own phone number and its own website chat widget.
• Each location is a separate account on its own plan.

Sign up once per location, with a different email for each login, for example downtown@yourbusiness.com and uptown@yourbusiness.com.

Tip: add your teammates to each location from the Team page.

One widget on several websites

The same widget code can go on several websites or pages. All those chats go to the same AI receptionist and the same inbox, so use this when the sites belong to the same business.

If the sites are for different locations with different hours, prices or addresses, give each location its own account. That keeps every answer right.

Set up a second location

1. 1Sign up with a new email address for this location.
2. 2Set this location's address, opening hours, services and prices in Settings.
3. 3Add its answers on the Knowledge base page. You can paste your first location's FAQs with Bulk import from text and edit what's different.
4. 4Pick its AI agent and greeting on the AI receptionist page.
5. 5Copy this location's widget code (Chat widget in the menu, then Copy) and add it to this location's website.
6. 6Get this location's phone number (Integrations > Phone calls > Get my phone number) and connect its social pages, just like you did for your first location.

Coming soon

We're working on one login for all your locations, a location switcher, copying settings between locations, and combined reports.

Have 3 or more locations? Talk to sales about a custom plan and early access to these features.