Skip to content
Legal

Frontivo-KnowledgeBot

Last updated:

On this page

Frontivo-KnowledgeBot is how Frontivo.io reads a web page so an AI receptionist can answer questions about it. It isn't a search engine and it doesn't browse the web on its own. It only opens the exact pages a person asked it to read.

When it visits

  • A Frontivo.io customer adds a page of their own website to their AI receptionist's knowledge base.
  • Our team builds a demo for a business from a few of its public pages (at most five), to show its owner what an AI receptionist would say. The demo is clearly labelled as Frontivo.io's, never answers as the business, and is deleted soon after it ends. See "Prospect demos" in our Privacy Policy.

What it does

  • It fetches the page's HTML once, a few pages at a time at most, and reads the text. It never logs in or fills in forms.
  • For demos it first reads your robots.txt and skips any page it disallows.
  • For demos it removes personal email addresses and phone numbers from the text before using it.

Keeping it off your site

Add this to your robots.txt and we won't build demos from your pages:

User-agent: Frontivo-KnowledgeBot
Disallow: /

If we built a demo for your business, the demo page has a button to delete it straight away and to ask us never to build another. You can also email support@frontivo.io.